Specialist, Learning Management System Administrator

Scout Motors • Charlotte, NC

8d • $90,000 - $112,500 • Onsite

About The Position

As the LMS Enterprise Administrator, supporting Scout Motors, you will serve as a trusted partner, strong collaborating, with company-wide SME’s and stakeholders, working under the direction of our Director of Learning & Development. You will be responsible for the end-to-end LMS administration for Scout Motors. This role blends data agility, LMS design, operational oversight, and project management, while balancing a need for accelerated execution, quality, and end-user experience. You will be helping build the learning system, the LMS team, core processes, and LMS innovations that will power a new era for an iconic American brand.

Requirements

• 5+ years of current, hands-on experience administering SuccessFactors LMS, including system configuration, user/role management, and maintaining overall system integrity.
• Proven ability to independently diagnose and resolve LMS issues, partnering with IT or SAP Support when needed to ensure uninterrupted learner access.
• Deep experience uploading, testing, and managing SCORM/AICC content, ensuring compatibility and seamless delivery across devices and browsers.
• Demonstrated ability to develop and distribute LMS reports and dashboards, analyzing learning data to support compliance and program insights.
• Experience configuring LMS workflows, including assignments, notifications, certifications, and learning pathways to support scalable training operations.
• Skilled in providing Tier‑1/2 support in a “people first” attitude for learners and managers, including creating quick reference guides or delivering brief system training as needed.
• Strong organizational skills with experience managing data loads, maintaining accurate training records, and ensuring compliance deadlines are met.
• Deep experience partnering with HR, IT, Business Unit SMEs and Site-based learning teams to support full system integrations, content updates, and smooth end‑to-end learning operations.
• Demonstrated ability to identify opportunities to maximize and streamline LMS processes, enhance user experience, and apply best practices to improve and help future-proof our learning operations.

Responsibilities

• Fully configure and future-proof all LMS [SuccessFactors] global settings, branding, authentication, integrations, and SSO operability.
• Curate and manage enterprise-wide permissions, roles and organizational hierarchy (manage enterprise users access-levels).
• Build and manage all LMS data security, compliance, and ad-hoc LMS reporting (including building custom reports).
• Build and manage LMS vendor relationship and oversee LMS platform upgrades.
• Create best practices around monitoring overall system performance and uptime.
• Assess, build, and audit key learning metrics – develop reporting for the enterprise.
• Proactively handle key LMS issues, password resets, and LMS troubleshooting.
• Lead training & develop LMS sessions for business-unit scouts across the organization
• Build and facilitate LMS admin-support across the organization (Including Corporate, Commercial, Production and all Scout Motors Business Units)
• Act as the LMS Subject Matter Expert for assessing and integrating 3rd-party learning software integrations, AI, VR/AR, and critical infrastructure API’s
• Create, Assign, and analyze training for all learning populations, talent, and career paths.
• Act in a critical leadership role helping to build our Scout Learning Council by consulting with and strongly collaborating across all LMS SME’s and learning teams in Commercial, Corporate and Production environments.
• Partner with Scout Motors Hiring Managers and HR to understand enterprise LMS needs, align LMS priorities with business outcomes
• Set clear expectations and delivery successfully on all LMS update timelines, learning environments, and technology integrations.
• Provide and present regular updates on LMS status, learning metrics, and training progress.
• Deliver a positive, value-driven experience for People Managers and end-users through clear communication, responsiveness, and strong partnership.
• Own the end-to-end LMS enterprise development, integration, and stabilization.
• Manage all LMS errors and issues, identify gaps, and adjust strategies to deliver timely, high-quality experience for learners, Manager, and LMS partners.
• Execute targeted LMS strategies aligned with Scout Motors’ brand and values.
• Share, present, and recommend on learning technology insights, innovation opportunities, and competitive intelligence to strengthen Scout Motor’s learning architecture, security, compliance, and future learning technology decision (including AI, as well as augmented & virtual reality) decisions.
• Execute in a KPI-driven results-based learning environment with monthly learning & user performance targets.
• Accountable for overseeing and delivering timely LMS metrics such as LMS health, completion & compliance targets, and end-user experience indicators.
• Leverage all aspects of our SuccessFactors LMS to import, document, and audit all learning activity (external, internal, and 3rd party) accurately and ensure full compliance and learning data integrity.
• Consult with Scout Motors SME’s and build career & learning pathways that drive effectiveness, engagement, and efficiency utilizing SuccessFactors architecture.
• Act as a Scout Motors brand ambassador, building authentic connections with the local and regional learning technology communities.

Benefits

• Competitive insurance including:
• Medical, dental, vision and income protection plans
• 401(k) program with:
• An employer match and immediate vesting
• Generous Paid Time Off including:
• 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed