Learning Management System (LMS) Course Specialist

ARES Enterprise•Fort Sill, OK

About The Position

The Learning Management System (LMS) Course Specialist supports the design, delivery, and sustainment of distributed learning environments across USAFCOEFS. This role ensures reliable, effective Learning Management System (LMS) operations that enable course delivery, instructor support, and student engagement in alignment with mission training objectives. The LMS Course Specialist serves as a subject matter expert for Army Training Information System (ATIS) and Blackboard platforms, supporting the full lifecycle of course development, delivery, and continuous improvement. The ideal candidate brings experience in LMS administration, instructional support, and data-driven course optimization within a structured training environment. The scope is to provide comprehensive LMS administration, course lifecycle management, user training, and technical support across USAFCOEFS distributed learning environments—ensuring reliable, secure, and effective delivery of training and educational programs.

Requirements

Bachelor’s degree in Instructional Design, Education, Information Systems, or related field (or equivalent experience)
3+ years of experience supporting Learning Management Systems (LMS)
DoD Secret Clearance
Meet DoD 8570/8140 IAT Level II requirements, maintaining certification throughout the contract period
Compliance with DoD cybersecurity and information assurance policies
Ability to safeguard Controlled Unclassified Information (CUI) and testing materials
Experience with Blackboard LMS (preferred) or similar platforms
Familiarity with ATIS or Army Distributed Learning environments
Knowledge of course development, instructional technologies, and eLearning tools
Understanding of database/content management within LMS platforms
Experience training users in technical systems and applications
Ability to manage multiple courses and stakeholders simultaneously
Strong communication and collaboration skills

Nice To Haves

Experience in DoD or Army training environments
Familiarity with ATSC processes and Army Distributed Learning systems
Experience supporting blended learning or large-scale training programs
Knowledge of LMS analytics and reporting tools

Responsibilities

Manage and sustain LMS courses throughout the full lifecycle
Create and maintain courses using approved naming conventions
Monitor ATIS/Blackboard performance, availability, and stability
Ensure continuous access and functionality for all users
Serve as LMS/ATIS subject matter expert (SME)
Troubleshoot system issues including database, content, and access problems
Coordinate with USAFCOEFS stakeholders and Army Training Support Center (ATSC)
Support system upgrades and integration of new LMS technologies
Provide training to instructors, course managers, and new users within 10 working days
Support course design, test creation, surveys, and gradebook functions
Assist instructors with course facilitation and LMS usage
Provide ongoing technical support to ensure effective system use
Serve as primary point of contact (POC) for user enrollment and disenrollment
Manage user roles, permissions, and access controls
Ensure proper access for students, instructors, and course developers
Monitor and analyze LMS usage, performance, and availability
Provide monthly reports with insights, recommendations, and system updates
Participate in meetings to support strategic planning and system enhancements
Recommend new technologies, capabilities, and mobile solutions
Safeguard testing materials and sensitive course content
Ensure access is limited to authorized personnel (e.g., Test Control Officers)
Maintain compliance with Army and DoD policies for information security