Specialist, Inventory Quality

Carvana•Tempe, AZ
•$17 - $19

About The Position

The Inventory Quality Specialist is a detail-oriented annotating specialist responsible for ensuring the quality of vehicle data, pictures, and descriptions provided to customers on Carvana’s website. The role involves annotating vehicles, fact-checking data, resolving discrepancies, and using available resources to ensure accuracy. The specialist works with teammates and leadership to continually improve the customer experience. The position is full-time and hourly, with a starting rate of $17 per hour. Pay may increase based on performance to up to $18 per hour at 9–12 months and up to $18.50 or more after 12 months. After six months, eligible team members may receive an additional $0.50 compensation increase every subsequent 90 days through a performance-based program.

Requirements

  • High school diploma, GED, or equivalent education.
  • Ability to read, write, and communicate effectively in English.
  • Must be able to read, write, speak, and understand English.
  • Excellent communication skills, including knowing when to share trends and feedback on tools.
  • Ability to manage, organize, and accurately reconcile multiple sources of information.
  • Computer literacy and accurate data entry skills.
  • Energy and drive to accomplish goals, meet deadlines, and find solutions.
  • Availability to work overtime or adjust the schedule to meet team needs.
  • Ability to handle multiple tasks and priorities effectively.
  • Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt.
  • Must be at least 18 years old and have a valid driver’s license.

Responsibilities

  • Consistently meet performance metrics by quickly and accurately annotating vehicles.
  • Fact-check vehicle data and resolve discrepancies.
  • Use necessary resources to ensure accuracy and provide correct information.
  • Manage side tasks and projects while keeping vehicle annotation as the primary role.
  • Interact professionally and courteously with customers, managers, and coworkers.
  • Participate actively in Slack conversations and huddle meetings, communicating in a professional and friendly manner.
  • Meet deadlines for time-sensitive projects.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Student loan payments.
  • Vehicle discounts.
  • Benefits for pets.
  • Wellness program supporting physical and mental health.
  • Opportunities to expand skills and share knowledge across the organization.
  • Promotion-from-within culture and opportunities for varied and rapid career development.
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