Specialist, Customs

Scout Motors • Charlotte, NC

5d • $90,000 - $112,500 • Onsite

About The Position

Scout Motors is hiring a Customs Specialist to support its growing trade operations, covering U.S. import and export shipments with a focus on compliance. The role performs daily customs functions, accurately classifies goods, audits import and export entries, and works with carriers, customs brokers, foreign suppliers, and freight forwarders to resolve customs-entry and clearance issues. The specialist monitors regulatory changes and potential compliance risks, reporting findings and working with management on corrective actions, policies, and procedures. The position also requires organizing and prioritizing work in a dynamic, deadline-driven environment and providing customer service to internal departments while working independently and cross-functionally.

The role is based at Scout Motors’ corporate headquarters in Charlotte, North Carolina, and requires working in the office four to five days per week. In-person meetings and events are expected, as is occasional travel to participate in company events. This is a full-time, exempt position with a base salary range of $90,000 to $112,500 and eligibility to participate in an annual performance bonus program.

Requirements

• At least 5 years of overall import and export trade operations experience.
• Knowledge of U.S., Canadian, and Mexican import and export regulations as they relate to U.S. Customs and Border Protection and other Participating Government Agencies.
• Proficiency in HTSUS classification.
• Experience with trade compliance areas including country of origin, free trade agreements, foreign trade zones, and valuation.
• Familiarity with ACE for import and export.
• Attention to detail and strong verbal and written communication skills.
• Demonstrated problem-solving and analytical skills.
• Ability to multitask, thrive in a fast-paced, deadline-oriented environment, and make timely, informed decisions.
• Strong customer relationship skills to develop and deploy effective solutions and broader strategies.
• Excellent analytical, writing, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Visio.
• SAP and ONESOURCE experience.
• Minimum of a high school diploma, GED, or equivalent.
• Integrity, curiosity, resourcefulness, a positive attitude, and a growth mindset; comfort with change and a collaborative approach in a fast-paced, high-growth environment.

Nice To Haves

• Automotive HTSUS classification experience.
• U.S. Customs Brokers License and/or Certified Customs/Export Specialist certification.
• Knowledge of logistics operations.
• Bachelor’s degree, preferably in International Business or a related field.

Responsibilities

• Support U.S. import and export trade operations, with a focus on compliance initiatives.
• Perform daily functions to ensure timely fulfillment of customs obligations.
• Classify items accurately for imports and exports.
• Communicate with carriers, customs brokers, foreign suppliers, and freight forwarders to address customs-entry and clearance issues.
• Audit import and export entries and report findings.
• Organize and prioritize work to manage workload and meet deadlines and daily requirements.
• Provide customer service to internal departments while working independently and cross-functionally.
• Work with management to create and implement policies and procedures.
• Monitor customs regulations and updates, identify potential compliance risks, and work with management on necessary corrective actions.
• Perform other tasks as assigned by management.

Benefits

• Competitive medical, dental, vision, and income protection insurance plans.
• 401(k) program with employer match and immediate vesting.
• 20 days of planned PTO, as accrued.
• 40 hours of unplanned PTO and 14 company or floating holidays annually.
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
• Paid leave for bereavement, jury duty, voting time, or military leave.
• Eligibility to participate in an annual performance bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED