Specialist, Customs

Scout Motors • Charlotte, NC

5d • Hybrid

About The Position

Scout Motors is hiring a Customs Specialist to support its growing trade operations, covering U.S. import and export shipments with a focus on compliance. The role performs daily customs functions, classifies imported and exported items, audits entries, and helps ensure customs obligations are fulfilled accurately and on time. It is based at the company’s corporate headquarters in Charlotte, North Carolina, with an expectation of working in the office four to five days per week. The role also requires occasional travel for company events.

The Specialist works with carriers, customs brokers, foreign suppliers, freight forwarders, internal departments, and management to address customs-entry and clearance issues, maintain compliance, and develop policies and procedures. The position monitors regulatory updates and potential compliance risks, and helps implement corrective actions. This is a full-time, exempt position eligible for a base salary and participation in an annual performance bonus program. The stated initial base salary range is $90,000 to $112,500.

Requirements

• At least 5 years of overall import and export trade operations experience.
• Knowledge of U.S., Canadian, and Mexican import and export regulations as they relate to U.S. Customs and Border Protection and other Participating Government Agencies.
• Proficiency in HTSUS classification.
• Experience in trade compliance areas including country of origin, free trade agreements, foreign trade zones, and valuation.
• Familiarity with ACE for both import and export.
• Attention to detail and strong verbal and written communication skills.
• Demonstrated problem-solving and analytical skills.
• Ability to multitask, thrive in a fast-paced, deadline-oriented environment, and make informed decisions quickly.
• Strong customer relationship skills to develop and deploy effective solutions and broader strategies.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Visio.
• Minimum of a high school diploma, GED, or equivalent.

Nice To Haves

• Automotive experience with HTSUS classification.
• U.S. Customs Brokers License and/or Certified Customs/Export Specialist qualification.
• Knowledge of logistics operations.
• Bachelor’s degree, preferably in International Business or a related field.
• Experience with SAP and ONESOURCE.

Responsibilities

• Support U.S. import and export operations, with a focus on compliance initiatives.
• Perform daily functions to ensure timely fulfillment of customs obligations.
• Classify items accurately for imports and exports.
• Communicate with carriers, customs brokers, foreign suppliers, and freight forwarders to resolve customs-entry and clearance issues.
• Audit import and export entries and report findings.
• Organize and prioritize work to manage workload and meet deadlines and daily requirements.
• Work independently and cross-functionally to provide customer service to internal departments.
• Work with management to create and implement policies and procedures.
• Monitor customs regulations and updates, identify potential compliance risks, and work with management to implement corrective actions.
• Perform other tasks as assigned by management.

Benefits

• Competitive medical, dental, vision, and income protection insurance plans.
• 401(k) program with employer match and immediate vesting.
• 20 days of planned PTO, as accrued.
• 40 hours of unplanned PTO.
• 14 company or floating holidays annually.
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
• Paid leave for bereavement, jury duty, voting time, or military leave.
• Annual performance bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED