Specialist, Business Operations

DIRECTV•New York, NY

5d•$91,770 - $137,655•Hybrid

About The Position

The Specialist, Business Operations supports daily company operations and helps keep workflows running smoothly. The role serves as a primary contact for internal and external stakeholders and provides operational and administrative support to senior leadership. It also supports coordination, analysis, and process improvement across several departments. This early-career role involves predetermined assignments, some guidance, and regular check-ins. Work is primarily performed individually but often spans teams and has a direct effect on the supported team or function. The position is based in New York City and requires in-office attendance two days per week. Candidates must be able to meet this hybrid requirement. Company-paid relocation assistance is unavailable; candidates outside the New York City area must be willing and able to relocate at their own expense. The role may require a background check because its duties involve routine access to DIRECTV and DIRECTV customer proprietary data. Qualified applicants with arrest or conviction records will be considered in accordance with applicable local ordinances and state law. The posted base salary range for wage zone N4 is $91,770–$137,655. Individual pay depends on work location and factors including job-related skills, experience, and relevant education or training; the range does not include bonus or benefits.

Requirements

1–3 years of experience in business operations, operations support, project coordination, or a similar role.
Foundational knowledge of business operations and ability to apply company policies and procedures to routine issues.
Ability to learn professional concepts quickly and apply them to standard problems and assignments of moderate complexity.
Developing skills in data analysis and process coordination.
Strong written and verbal communication skills for interacting with internal and external stakeholders.
Strong organizational and time-management skills, including the ability to manage multiple tasks and meet predetermined deadlines.
Ability to build effective working relationships across teams.
Ability to work independently and with guidance, with progress reviewed every few days.
Ability to meet the hybrid work requirement of in-office attendance two days per week in New York City.
Candidates applying from outside the New York City area must be willing and able to relocate at their own expense.

Nice To Haves

Bachelor’s degree in business administration, management, or a related field, or equivalent experience.
Proficiency with spreadsheets and presentation tools, such as Excel or Google Sheets and PowerPoint.
Exposure to budgeting, reporting, or process documentation.

Responsibilities

Serve as the primary point of contact for internal and external stakeholders and respond promptly to questions and requests.
Provide day-to-day operational and administrative support to senior leadership, including calendar management, scheduling, travel coordination, itinerary planning, and expense reporting.
Coordinate logistics and priorities across internal teams and external stakeholders.
Apply company policies and procedures to resolve routine operational issues and escalate complex matters to management.
Build and maintain collaborative working relationships across departments.
Schedule and coordinate meetings; create agendas, prepare materials, and manage meeting logistics.
Capture action items and follow up with stakeholders to keep deliverables and priorities on track.
Support leadership meetings, team events, and other organizational activities.
Contribute to special projects and cross-functional Business Operations initiatives as assigned by management.
Help monitor and maintain budgets for assigned departments and projects.
Track spending, flag variances, and prepare basic budget updates for review.
Support expense reporting and related financial and administrative processes.
Conduct research and analyze data to provide insights into business performance.
Prepare reports, summaries, and recommendations for the team and management.
Work with other teams to develop and implement processes that improve efficiency.
Identify workflow gaps or bottlenecks and suggest practical solutions.
Maintain trackers, documentation, and operational tools that support team efficiency and organization.
Help create and review operational policies and procedures.
Support compliance with applicable regulations and internal standards by keeping documentation current and accurate.