Business Operations Specialist

CSC•Wilmington, NC

10d•Hybrid

About The Position

The Business Operations Specialist, described in the posting as a Loan Operations Specialist, is a junior member of the US Loan Operations team supporting complex capital markets transactions. The role supports an assigned book of business whose volume fluctuates quarterly and helps manage the day-to-day administration of a diverse range of transactional requirements. It involves close collaboration with investment banks, private equity and private credit funds, law firms, audit firms, and clients, including CFOs and Treasury Managers. Professionalism, attention to detail, and strong communication skills are essential. The position is based on a hybrid schedule in Wilmington, Delaware, with three days onsite each week. The stated schedule is Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern time. The role reports to the Head of Loan Operations (US).

Requirements

Bachelor’s degree preferred, or 1–2+ years of banking and/or relevant financial services experience in loan operations.
Knowledge of loan facility agreements and the roles involved in bilateral loans, syndicated loans, and project finance loans.
Knowledge of financial markets and products.
Experience using payment systems to confirm and settle financial products.
Understanding of general loan operations workflows and the ability to identify key issues in clients’ loan activities and determine steps to remediate them.
Understanding of deal structuring, distribution, documentation, funding, and post-closing management processes.
Strong attention to detail when reviewing financial documents, structuring deals, and calculating rates, fees, and payouts.
Ability to work effectively with numbers, identify discrepancies, and maintain accuracy.
Ability to generate ad hoc calculations for customers or clients.
Commitment to thorough quality checks and accuracy and compliance in loan processing.
Proficiency with Microsoft Office applications, particularly Excel.
Professionalism and strong communication skills for working with stakeholders and clients.

Nice To Haves

Experience in bonds or structured finance.
Experience using WSO, Loan IQ, DebtDomain, iLEVEL, ClearPar, or a similar loan or banking platform.

Responsibilities

Support an assigned book of business, with workload volume fluctuating quarterly.
Invoice borrowers.
Process loan rollovers.
Support letter of credit activity.
Facilitate and manage loan payments.
Facilitate unscheduled repayments and borrowings.
Generate daily, weekly, monthly, and quarterly reports.
Ensure compliance with data governance standards for deals and stakeholders across internal and external databases.
Maintain assigned deals in the loan system, including bank, borrower, credit agreement, and lender identifiers; holiday calendars; settlement instructions; borrower and lender data; lender registers; agent-notice and credit contact distributions; and tax information.
Address stakeholder queries received by email or phone promptly and in accordance with business standards.
Read and review credit and facility agreements to support operational continuity.
Assist Transaction Managers with deal closings and preliminary reviews.
Document operational procedures.
Identify and resolve operational challenges to support smooth operations and compliance with regulatory and internal standards.
Perform accurate financial-document reviews and ad hoc calculations, including interest, paydown, pro-rata split, per diem, and payoff-letter calculations.
Conduct thorough quality checks throughout loan processing to maintain accuracy and compliance.