Business Operations Specialist

Arizona State University•Tempe, AZ
•Onsite

About The Position

Under the direction of the Business Operations Manager, the Business Operations Specialist performs a broad scope of fiscal duties and provides guidance to staff in support of Arizona State University policies and procedures for the core business team and Educational Outreach and Student Services (EOSS). The position assists with payment processing and with organizing, coordinating, and overseeing business operations in accordance with University goals, priorities, timelines, funding limitations, and other specifications. It covers a broad range of fiscal responsibilities supporting program areas within EOSS. The role calls for self-motivation, strong attention to detail, exceptional organizational and customer service skills, and the ability to work effectively in a fast-paced, deadline-driven environment. This is an in-person, full-time position based on the Tempe campus, with a standard Monday through Friday schedule of 8:00 a.m. to 5:00 p.m. The salary range is $50,000–$55,000 per year, depending on experience. The position reports to the Business Operations Manager.

Requirements

  • Bachelor's degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
  • Demonstrated knowledge of standard office and administrative practices.
  • Experience with detailed financial work.
  • Experience using Microsoft Office, including Word, Excel, and Outlook, and Adobe Acrobat PDF.
  • Experience in customer service.
  • Effective communication skills.
  • Ability to interpret, explain, and enforce University, divisional, and department policies.
  • Ability to prepare detailed reports on a timely basis.
  • Ability to perform detailed work in an open, shared workspace.
  • Ability to supervise student employees.

Nice To Haves

  • Experience using financial, human resource management, and reporting systems in a higher education environment; Workday preferred.
  • Experience processing payroll and maintaining employee timesheets, or experience serving as a Department Time Administrator.
  • Knowledge of ASU Travel policies and procedures, particularly Concur.
  • Experience working in a fast-paced environment with competing deadlines.
  • Experience handling cash and managing a departmental purchasing card.
  • Experience assisting with fiscally sound operations.

Responsibilities

  • Process financial transactions in ASU Financial Management Systems in accordance with University policy.
  • Monitor account expenditures and ensure fiscal accuracy and compliance.
  • Manage departmental purchasing cards, including daily management, documentation retention, and monthly reconciliation.
  • Pull monthly reports and reconcile accounts according to procedures.
  • Oversee and ensure the accuracy of departmental purchasing processes.
  • Help ensure fiscally sound business operations.
  • Assist with audit requests and gather required financial documentation.
  • Maintain documents according to EOSS and University retention policies.
  • Assist students and staff with trip requests and expense reports, ensuring compliance with University travel and reimbursement policies.
  • Provide guidance on ASU Travel policies and procedures, including support for the Concur system.
  • Work independently and use professional judgment as a resource for staff and students.
  • Stay current on ASU and departmental policies and procedures to support accurate processing and compliance.
  • Provide solutions to customers, colleagues, and students, and recommend procedural improvements to management.
  • Advise and counsel staff on accounting and procurement matters, escalating issues when appropriate.
  • Provide program-specific financial training to campus users.
  • Assist with special projects involving research, problem-solving, and recommendations.
  • Support conflict resolution and shifting priorities in a fast-paced, deadline-driven environment.
  • Supervise student staff as needed.
  • Assist with fiscal year-end close and reconciliation activities.
  • Support audit preparation and financial reporting requirements.
  • Prepare detailed reports and submit required documentation on time.

Benefits

  • Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
  • Low-cost health, dental, vision, and life insurance benefits.
  • Retirement program designed to promote long-term savings and provide income upon retirement.
  • Paid time for volunteer activities and professional development.
  • Ten paid holidays and vacation and sick leave accruals each pay period.
  • Wellness program for preventative health education and screenings.
  • Disability and leave program for income protection.
  • Free and confidential behavioral health services through employee assistance.
  • Discounts on ASU sports and events and through ASU partnerships.
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