Specialist, Business Mgmt Ops

Hilton Grand Vacations • Orlando, FL

3d

About The Position

The Business Management Specialist reviews accounting activities for resorts, homeowners associations, rentals, and retail operations at the Orlando properties Parc Soleil, Seaworld, Tuscany, and Las Palmeras. The role supports resort and business management operations, including financial reviews, payroll and accounts payable, audits, contract administration, compliance, and budget preparation.

Requirements

• Associate’s degree or bachelor’s degree in Accounting or Finance.
• 1–3 years of related experience.
• Voice System or Clarity experience.
• Ability to multitask and prioritize duties to meet deadlines and demands.
• Intermediate to advanced Excel skills.

Responsibilities

• Review daily night audits to verify room rates and guest billing accuracy.
• Maintain resort cash and assist the Business Management Supervisor.
• Reconcile accounts receivable and periodically send invoices.
• Reconcile and audit transactions and perform Perfect Room housekeeping analysis.
• Assist with guest and vendor billing issues.
• Coordinate year-end audit information.
• Perform payroll and accounts payable functions.
• Research chargebacks and purchasing card and credit card issues.
• Prepare daily deposits and change orders, and assist associates with change needs.
• Audit associate and manager banks monthly.
• Assist with Booking.com and third-party resolutions.
• Assist Business Management and Front Desk teams with accounting issues.
• Manage existing purchase contracts and orders to ensure they are complete and accurate.
• Track contract renewal dates and report information to the General Manager and appropriate manager.
• Maintain regular attendance in accordance with company standards.
• Carry out reasonable management requests within the employee’s capabilities.
• Ensure team members understand performance standards, uniform requirements, and appearance standards.
• Monitor payroll hours and report them.
• Review corporate compliance, including policies and procedures governing resort operations and the efficiency of processes and controls across hotel functional areas.
• Ensure licenses, permits, and insurance policies are current and comply with local, state, and federal laws.
• Supervise contracts and agreements and advise hotel management about their terms, conditions, and benefits.
• Ensure compliance with financial record-retention policies.
• Work with internal and external auditors and implement agreed-upon recommendations.
• Work on special projects at management’s request.
• Assist with budget preparation and presentation.

Benefits

• Medical, dental, and vision insurance.
• Go Hilton worldwide hotel travel discounts.
• Employee pricing platform.
• Employee Assistance Program supporting physical and mental well-being.
• Paid vacation time and paid sick days.
• 401(k) program with company match.
• Tuition reimbursement.
• Learning and advancement opportunities.
• Paid Time Off (PTO) program.
• Day One medical, dental, and vision insurance.
• Extraordinary travel benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree