Sr Specialist Tech Business Mgmt

AT&T • Sacramento, CA

1d • Onsite

About The Position

The Sr Specialist Tech Business Mgmt supports technical organizations by implementing, improving, and leading processes, strategies, communications, and tools that enhance operational efficiency and competitive advantage. The role requires thorough knowledge of technical organization processes, procedures, tools, applications, and systems, combined with a strong business background.

The position applies organizational practices to resolve moderately difficult problems and exercises independent judgment on expansive projects with minimal supervision. It may implement policy changes to improve functions, with actions affecting efficiency, costs, schedules, and client relationships. The role primarily interacts within the department and with General Managers and above across various teams. This position requires office presence at least five days per week and is located in Sacramento or Tustin, California; relocation is not offered.

Requirements

• Bachelor’s degree in Computer Science or Business is desired.
• At least 2 years of related experience.
• Certification is required in some areas.
• Thorough knowledge of technical organization processes, procedures, tools, applications, and systems, coupled with a strong business background.
• Ability to apply organizational practices to resolve moderately difficult problems and exercise independent judgment on expansive projects with minimal supervision.

Nice To Haves

• Bachelor’s degree (BS/BA) in Computer Science or Business.

Responsibilities

• Define, design, and implement processes and process improvements within the technical organization.
• Deploy tools and implement Agile methodology.
• Create and manage compliance policies, standards, and processes.
• Manage audit and compliance reviews, and conduct process and quality reviews and audits.
• Conduct vendor management and relations.
• Oversee disaster recovery and business continuity planning.
• Conduct financial modeling and analysis; prepare and review business cases.
• Manage IT project management, the front door process, and financials.
• Develop and maintain metrics, scorecards, and performance analyses.
• Identify performance gaps and recommend solutions.
• Coordinate infrastructure programs and manage roadmaps.
• Engage in strategic and tactical planning activities.
• Create communications for technical organizations.
• Assist with moderately complex technology business management processes, including tracking financials, projects, and communications.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
• Employee Assistance Programs (EAP)
• Employee wellness programs
• Employee discounts up to 50% on eligible AT&T mobility plans and accessories, internet (including fiber where available), and phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level