Specialist, Business Mgmt Ops

Hilton Grand Vacations•Orlando, FL
•Onsite

About The Position

This role is responsible for reviewing accounting activities for various properties including resorts, home owners associations, rentals, and retail. The Specialist will ensure the accuracy of daily room rates and guest billing, maintain resort cash, reconcile accounts receivable, and assist with billing issues. They will also support year-end audits, perform payroll and accounts payable functions, research chargebacks and credit card issues, and prepare daily deposits. Additionally, the role involves assisting with 3rd party resolutions, managing purchase contracts, ensuring compliance with corporate policies and legal requirements, and working on special projects and budget preparation as requested by management.

Requirements

  • Associate’s degree/Bachelor Degree in Accounting or Finance
  • 1-3 Years of related experience
  • License/Certificate: Voice System or Clarity experience
  • Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
  • Intermediate to Advanced Excel skills

Responsibilities

  • Daily review of Night Audits to ensure daily room rates and guest billing is accurate.
  • Maintains the resort cash and assist Business Management Supervisor.
  • Reconcile accounts receivable and send out invoices periodically.
  • Reconcile and audit transactions, along with Perfect room housekeeping analysis.
  • Assist with any billing issues for guests and vendors.
  • Assists in coordination of year-end audit information.
  • Perform and prepare Payroll and Accounts Payable functions.
  • Perform a reasonable request by management within the employee capabilities.
  • Research any charge backs, purchasing card and credit card issues.
  • Prepare daily deposit and change order.
  • Assist associates with their change need.
  • Audit associates and manager’s bank monthly.
  • Assist with booking.com and 3rd party resolutions.
  • Assist Business Management/Front Desk with any accounting issues.
  • Assists in managing existing purchase contracts and orders to ensure completeness and accuracy. Tracks contract renewal dates and reports information to GM and appropriate manager.
  • Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
  • Carries out reasonable requests of management.
  • Ensures team members fully understand performance standards, uniforms and appearance standards. Monitors payroll hours and reports.
  • Review and evaluates all aspect of corporate compliance, including policies and procedures governing daily operations at the Resort and the efficiency of the underlying processes and controls across the functional areas of hotel operations.
  • Ensures that all licenses, permits and insurance policies are current and in compliance with local, state, and Federal laws. Supervises all contracts and agreements and advises hotel management of terms, conditions and benefits. Ensure compliance with financial record retention policies. Collaborate and closely work with internal/external audits and implements agreed upon recommendations.
  • Work on special projects at manager’s request. Assist with budget preparation and presentation.

Benefits

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • Day One medical, dental and vision insurance
  • 401K plan
  • Paid Time Off (PTO) program
  • extraordinary travel benefits
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