Sr Specialist Tech Business Mgmt

AT&T•Sacramento, CA
•$87,200 - $130,800•Onsite

About The Position

The Sr Specialist Tech Business Mgmt supports technical organizations by implementing, improving, supporting, and leading processes, strategies, communications, and tools that enhance operational efficiency and competitive advantage. The role requires thorough knowledge of technical organization processes, procedures, tools, applications, and systems, combined with a strong business background. The position applies organizational practices to resolve moderately difficult problems and uses independent judgment on expansive projects with minimal supervision. It implements policy changes to improve functions; its actions affect efficiency, costs, schedules, and client relationships. The role interacts primarily within its department and with General Managers and above across teams. The job is located in Sacramento or Tustin, California, requires office presence at least five days per week, and offers no relocation.

Requirements

  • At least 2 years of related experience.
  • Thorough knowledge of technical organization processes, procedures, tools, applications, and systems, coupled with a strong business background.
  • Certification is required in some areas.

Nice To Haves

  • Bachelor’s degree (BS/BA) desired in Computer Science or Business.

Responsibilities

  • Define, design, and implement processes and process improvements within the technical organization.
  • Deploy tools and implement Agile methodology.
  • Create and manage compliance policies, standards, and processes.
  • Manage audit and compliance reviews, conduct process and quality reviews and audits, and manage vendor relationships.
  • Oversee disaster recovery and business continuity planning.
  • Conduct financial modeling and analysis, and prepare and review business cases.
  • Manage IT project management, the front door process, and project financials.
  • Develop and maintain metrics, scorecards, and performance analyses; identify performance gaps and recommend solutions.
  • Coordinate infrastructure programs, manage roadmaps, and participate in strategic and tactical planning.
  • Create communications for technical organizations.
  • Assist with moderately complex technical business management processes, including tracking financials, projects, and communications.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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