Special Assistant, People & Operations

City of New York•New York, NY

4d•$90,000 - $110,000

About The Position

The Special Assistant, People & Operations supports the Mayor’s Office of Mass Engagement (OME) with administrative, employee management, and human resources needs. The role works with the team on operations and office culture, including onboarding, hiring processes, timesheets, employee communications, HR compliance, performance reviews, and personnel actions. It reports to OME’s Chief of Staff. The position also helps improve office processes and employee-facing documentation. Other duties may be assigned.

Requirements

A baccalaureate degree from an accredited college and four years of experience in government and/or organizing-centered activities related to the duties described; or high school graduation or equivalent and six years of relevant experience; or equivalent education and/or experience. All candidates must have at least one year of the specified relevant experience.
Motivated self-starter able to manage complicated projects with minimal guidance.
Creative thinker and problem solver focused on streamlining systems.
Highly detail-oriented.
Enthusiastic collaborator.
A cover letter is required in addition to a resume.

Responsibilities

Support operations and office culture, including onboarding new employees.
Initiate and track hiring processes from submitting MOM PA through confirming a new hire’s first day; follow up with candidates who have received offers and with Mayor’s Office HR to help ensure a smooth process.
Regularly update the OME Chief of Staff on the status of hiring actions.
Support employee management by approving and correcting timesheets in a timely and consistent manner.
Clearly communicate benefits and staff-line structures to team members.
Ensure staff compliance with HR-mandated trainings and track completion of midyear and annual reviews.
Support understanding of processes for promotions, title changes, and raises.
Work with the management team to implement consistent corrective action measures recommended by HR and EEO and in accordance with the established progressive disciplinary matrix.
Improve existing office processes and documentation, especially employee resources, to make them clearer and more streamlined.
Perform other duties as required.