Assistant, People and Office Operations

TicketManager•Mesa, AZ

6d•$22 - $25•Onsite

About The Position

The Assistant, People & Office Operations supports TicketManager’s People Operations function and helps create a high-performing, engaging, well-run workplace across the company’s offices. This highly visible, hands-on role supports workplace culture and employee experience, senior leaders, and smooth daily office operations. The assistant coordinates office logistics, internal initiatives, and communications in a fast-paced, people-first environment.

Requirements

Bachelor’s degree.
0–2+ years of administrative, office coordination, or executive assistance experience.
Strong interpersonal skills and comfort engaging with staff, executives, vendors, and external partners.
Strong organization and attention to detail, with the ability to manage multiple projects and deadlines.
Self-motivated and resourceful, with the ability to thrive in a fast-paced, entrepreneurial environment.
High personal integrity and professionalism, and discretion when handling sensitive or confidential information.
Strong written and verbal communication skills.
Ability to take ownership, solve problems proactively, and maintain a positive, team-oriented attitude.
Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

Nice To Haves

Familiarity with Slack, Microsoft Teams, Confluence, Canva, or Adobe Suite.

Responsibilities

Manage day-to-day operations of TicketManager offices, maintaining a professional, organized, clean, and welcoming environment.
Oversee office supplies, kitchen stock, and common-area upkeep; manage inventories and coordinate with building management, vendors, and service providers such as janitorial, IT, and maintenance.
Coordinate catering and food service for weekly team meals, executive lunches, and onsite meetings.
Provide administrative support for Finance, including handling mail, invoices, check deposits, and tracking office budgets.
Provide day-to-day administrative support to senior leaders, including calendar management, meeting coordination, and scheduling with internal and external stakeholders.
Coordinate logistics for senior leadership, including travel arrangements, reservations, and occasional ad hoc tasks or errands.
Support People Operations initiatives, including employee engagement activities, internal events, and recognition programs such as birthdays and work anniversaries.
Assist with internal communications and coordination of cross-functional updates and initiatives.
Prepare and maintain meeting spaces, and greet and host clients and guests.
Monitor and maintain office equipment, supplies, and facilities.
Keep shared files, photos, and records organized and up to date across digital and physical systems.
Collaborate with cross-office teams to align office management standards and ensure consistent support nationwide.