Special Assistant, People & Operations

City of New York•New York, NY
•$90,000 - $110,000

About The Position

The Special Assistant, People & Operations will be specifically focused on supporting the administrative, employee management, and human resource needs of the team. This role reports to OME's Chief of Staff. The Mayor’s Office of Mass Engagement (OME) is responsible for strategizing, coordinating, and executing on engagement that reaches the masses of everyday New Yorkers. We engage New Yorkers in shaping policy outcomes, demystifying government, and ensuring that the government remains accountable to serving the people of this great City. Our work is designed as a long term project – we are building the power of everyday New Yorkers and we are building a City that works for all of us.

Requirements

  • A baccalaureate degree from an accredited college and four years of experience in government and/or organizing centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in government and/or organizing centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Nice To Haves

  • Motivated self-starter who can manage complicated projects with minimal guidance.
  • Creative thinker and problem solver focused on streamlining systems.
  • Highly detail-oriented.
  • Enthusiastic collaborator.

Responsibilities

  • Work with a team on work related to operations and Office culture, including but not limited to supporting onboarding new employees.
  • Start and track the hiring process from submitting MOM PA through confirming new hire's first day; manage follow-up with candidates who have received offers and with Mayor's Office HR to ensure a smooth process and support for new hire towards getting to a start date.
  • Regularly provide updates to the OME Chief of Staff on the status of hiring actions.
  • Support employee management, including approving and correcting timesheets in a timely and consistent manner, and communicating different benefits and different structures for staff lines in a clear and succinct manner to team members.
  • Ensure staff compliance for HR mandated trainings, track completion of midyear and annual reviews, and support in understanding how to move promotions, title changes, and raises.
  • Support with employee relations and corrective or disciplinary action matters.
  • Improve existing office processes and documentation, especially those that serve as resources for employees, making processes more streamlined and clear.
  • Other duties as required.
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