Spare Parts Administrator

KNAPP North America•Stockton, CA
•$60,000 - $90,000

About The Position

The Spare Parts Administrator manages spare parts sales, repairs, and returns at the customer site. The role supports customer service and spare parts operations through order and inventory data management, reporting, shipping and receiving coordination, supplier quotation requests, and documentation. The administrator works with the Purchasing Manager, Shipping Manager, and headquarters to support qualified management of parts delivery when applicable, and develops written procedures to standardize work and cross-train employees. Other duties may be required.

Requirements

  • Authorized to work in the United States.
  • Professional office etiquette is required at all times.
  • Ability to meet the physical requirements of the role, including sitting for long periods, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds.
  • Adherence to the company's drug-free workplace policy and required drug screening.

Nice To Haves

  • Availability for occasional travel.

Responsibilities

  • Manage spare parts sales, repairs, and returns at the customer site.
  • Maintain customer relations by promptly responding to external and internal customer inquiries and promoting company products and services.
  • Enter data into various systems.
  • Manage spare parts inventory data.
  • Create Excel spreadsheets and generate reports.
  • Track trends and volume.
  • Send order confirmations, tracking information, and parts return authorizations to customers.
  • Work with the Purchasing Manager, Shipping Manager, and headquarters to manage spare parts delivery when applicable.
  • Assist with warehouse shipping, receiving, and inventory audits.
  • Request quotations from local suppliers and headquarters in Austria.
  • File and ship documentation, match order confirmations, and calculate shipping rates.
  • Develop and update written procedures for each task, standardize work, and cross-train employees.
  • Perform other duties as required.

Benefits

  • Industry-competitive compensation.
  • Health, dental, vision, and life insurance.
  • Flexible Spending Accounts.
  • Short- and long-term disability coverage.
  • 401(k) with a generous employer match and no vesting.
  • Paid vacation and holidays.
  • Profit sharing.
  • Paid parental leave.
  • Subsidized daycare.
  • Tuition reimbursement.
  • Pet insurance.
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