Spanish Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group

1d • Onsite

About The Position

Mercier Consultancy Group is seeking a dynamic professional for our Spanish Speaking B2B Solutions Consultant position in Bulgaria. This role is an incredible opportunity to advance your career within the fast-paced Customer Support Services industry, serving as a critical point of contact for international business clients while enjoying a premium lifestyle in one of Europe’s most vibrant capitals.

Requirements

• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English to collaborate with our diverse international team.
• Previous experience in B2B Customer Support Services or a similar client-facing environment is highly valued.
• Strong problem-solving skills and the ability to maintain composure in a high-pressure, professional setting.
• A proactive mindset and a desire to build a long-term career through one of the most exciting Spanish-speaking jobs currently available in Europe.

Responsibilities

• Act as the primary point of contact for B2B clients, ensuring seamless delivery of specialized Customer Support Services solutions.
• Provide expert consultation and troubleshooting to Spanish-speaking business partners to resolve technical and operational inquiries.
• Manage client relationships proactively to ensure high levels of satisfaction and service excellence within the Customer Support Services sector.
• Collaborate with internal teams to refine service processes and enhance the overall quality of B2B support interactions.
• Analyze client performance data to provide actionable insights and tailored recommendations that drive mutual business success.
• Maintain detailed documentation of all client communications and service resolutions within the company’s CRM system.
• Participate in regular workshops to stay updated on industry best practices for professional Customer Support Services.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training programs to ensure your success in the Spanish Speaking B2B Solutions Consultant position in Bulgaria.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate a smooth move for those seeking jobs in Bulgaria.
• Attractive Monthly Performance Bonus based on individual and team excellence.
• €1,500 Signing Bonus (one-time) for new hires.
• Exposure to a multi-cultural working environment in a city known for its rich history and modern business growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed