Spa Specialist

Marriott•Sarasota, FL

About The Position

Spa Specialists support a variety of spa functions and help create memorable guest experiences. They promote spa services and retail, schedule reservations and confirm appointments, answer questions about services, check in guests, and process payments, making each transaction part of the guest experience. They are expected to maintain a safe workplace, follow company policies and procedures, uphold quality standards, and maintain a professional uniform, appearance, and manner of communication. Other reasonable job duties may be assigned.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
  • Ability to read and visually verify information while managing reservation software.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance and up to 25 pounds with assistance.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Promote spa services and retail.
  • Schedule reservations and confirm appointments.
  • Answer guest questions about spa services.
  • Check in guests.
  • Process payments.
  • Create a safe workplace, follow company policies and procedures, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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