Spa Sales Specialist

Massage Heights•Sugar Land, TX

11d

About The Position

Massage Heights is seeking a Spa Sales Specialist to help promote a balanced lifestyle and support guests’ wellness goals. The role focuses on achieving sales targets while delivering excellent guest service, educating guests about massage and skincare services and products, and building positive relationships with guests and team members. The position offers full- and part-time options, with 6–8-hour shifts, days and evening shifts available, and one required weekend shift.

Requirements

Previous experience in sales, retail, or guest services is required.
Exceptional guest service and communication abilities.
Proficiency with basic computer software and the ability to learn new systems quickly.
A positive, energetic demeanor and ability to learn quickly.
Strong critical-thinking skills, especially in resolving customer conflicts.
A passion for interacting with people and consistently delivering outstanding service.
Ability to thrive in collaborative team settings.
Availability for one weekend shift.

Responsibilities

Achieve monthly sales targets through membership and gift card sales.
Listen to, communicate with, and respond to guests’ needs to provide exceptional service.
Promote the therapeutic and wellness benefits of massage therapy and skin therapy.
Educate guests confidently and effectively about services and products.
Use excellent phone etiquette, an upbeat tone, and strong articulation.
Develop and maintain positive relationships with team members and guests.