Spa Sales Specialist

Massage Heights•Houston, TX

11d

About The Position

Massage Heights is seeking a Spa Sales Specialist to help inspire, educate, and promote a balanced lifestyle for members and guests. The role focuses on meeting sales targets while providing attentive guest service and educating customers about massage, skincare, and wellness services. Massage Heights is a national franchise of massage and skincare retreats that are locally owned and operated. The company describes its work environments as beautiful and serene and emphasizes a culture of care, inclusion, and support for team members and guests. Positions are available full-time and part-time. Shifts are 6–8 hours, with days and evening shifts available and one weekend shift required. Compensation is $14.00–$17.00 per hour, with commission and bonus opportunities.

Requirements

Previous experience in sales, retail, or guest services is required.
Exceptional guest service and communication abilities.
Proficiency with basic computer software and ability to learn new systems quickly.
Fast learner with a positive and energetic demeanor.
Strong critical-thinking skills, especially in resolving customer conflicts.
Passion for interacting with people and consistently delivering outstanding service.
Ability to thrive in collaborative team settings.
Availability to work one weekend shift.

Responsibilities

Achieve monthly sales targets through membership and gift card sales.
Provide exceptional service by listening to, communicating with, and responding to guests’ needs.
Promote the therapeutic and wellness benefits of massage therapy and skin therapy.
Educate guests confidently and effectively about services and products.
Maintain excellent phone etiquette with an upbeat tone and strong articulation.
Develop and maintain positive relationships with team members and guests.