Spa Receptionist- Hilton Sedona Resort at Bell Rock

Hilton • Sedona, AZ

2d

About The Position

The Spa Receptionist at Hilton Sedona Resort at Bell Rock supports spa operations and helps create a welcoming, relaxing experience for guests. The role involves assisting guests, maintaining clean and inviting spa areas, monitoring and replenishing supplies, observing facility activity, processing payments, and providing general support to the spa team.

Requirements

• Bring a passion for hospitality and spreading its light and warmth.
• Act with integrity and do the right thing.
• Demonstrate leadership, teamwork, ownership, and accountability.
• Bring urgency and discipline to each moment.

Responsibilities

• Greet and assist guests with a friendly attitude, respond promptly to requests, and resolve issues efficiently.
• Clean and sanitize spa areas, including locker rooms, treatment spaces, and equipment, in accordance with health and safety standards.
• Monitor and restock towels, refreshments, and other spa amenities.
• Observe spa activity and report concerns to help maintain a safe, relaxing environment.
• Accurately total and handle guest payments using the point-of-sale system, including cash and card transactions, issuing change, and redeeming gift certificates or cards.
• Perform general duties and support the spa team to enhance the guest experience.

Benefits

• Discounted travel through the Go Hilton program, including 110 nights with room rates as low as $40 per night.
• Employee stock purchase program with the opportunity to purchase Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Eligible Team Members can access free counseling and support through the Employee Assistance Program.
• Paid time off.
• Health plans, including coverage for dental and vision care.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed