About The Position

The Lead Steward oversees the steward team during shifts and helps deliver memorable guest experiences. This role supervises back-of-house operations, maintains cleanliness and sanitation, supports inventory and equipment needs, and contributes to team scheduling, coaching, and performance development. The Lead Steward works collaboratively with kitchen, bar, and restaurant teams while ensuring compliance with applicable health, safety, sanitation, and alcohol awareness regulations.

Requirements

  • Demonstrate Hilton’s core values: hospitality, integrity, leadership, teamwork, ownership, and focus on the now.

Responsibilities

  • Supervise utility stewards, dishwashers, and temporary staff, ensuring timely transport and cleaning of utensils and serviceware for restaurant and banquet operations.
  • Oversee cleaning and organization of back-of-house spaces to maintain sanitation and hygiene standards.
  • Maintain inventory levels, manage equipment storage and distribution, and coordinate timely delivery of food and equipment for functions.
  • Assist with day-to-day team oversight, shift scheduling, coaching, professional development, evaluations, and recognition of achievements.
  • Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements.
  • Collaborate with kitchen, bar, and restaurant teams to support seamless service and assist team members as needed.
  • Maintain compliance with health, safety, sanitation, and alcohol awareness regulations to support the wellbeing of guests and team members.

Benefits

  • 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support during times of loss.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans, including coverage options for dental and vision care.
  • Retirement plans.
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