Spa Receptionist/Attendant

Kalahari Resorts & Conventions • Round Rock, TX

8d • Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Spa Receptionist/Attendant to support the spa reception area and provide a welcoming, professional first point of contact for guests. The role includes greeting guests, answering phones, responding to questions about spa services and products, booking appointments, checking guests into the computer system upon arrival, and charging for services performed. The position also supports associates through smooth scheduling, clear communication, and an organized front desk to help maintain operational efficiency. The role is described as part of the leadership team, with an emphasis on guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.

Requirements

• Excellent listening, communication, and customer service skills.
• Detail-oriented, able to multitask, and able to work efficiently in a fast-paced environment.
• Must be a team player who enjoys working with people.
• Must be able to remain in a stationary position 80% of the time.
• Availability from 3 p.m. to 9 p.m.
• Flexible long hours may sometimes be required, including nights, weekends, and holidays.

Nice To Haves

• At least two years of exposure to a hospitality, salon, or spa customer service environment is preferred.

Responsibilities

• Open and close the spa each day according to standard operating procedures.
• Book, change, and cancel spa appointments accurately, courteously, and efficiently.
• Understand discount rates, special packages, products, services, and general information needed to handle guest spa reservation requests.
• Maintain a clean, safe, fully stocked, and well-organized work area.
• Assist with overall cleaning duties of the spa.
• Greet guests, answer phones, and assist with questions about spa services and products.
• Check guests into the computer system upon arrival and charge for services performed.
• Support smooth scheduling, clear communication, and an organized front desk.
• Perform other duties as requested by management.

Benefits

• Career growth opportunities with promotion from within.
• 401(k) matching.
• Paid time off.
• Holiday compensation.
• Health, dental, and vision coverage for full-time associates.
• Employee appreciation events, discounts, and perks at all resorts.
• Education assistance programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed