Spa Membership Sales Associate
About The Position
Are you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio in NYC! We are looking for positive, confident, results-oriented team members who love to connect with people. As the expert on all of the studio's services, amenities, and programs, you’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Perspire experience. This is a position to work from two Perspire Sauna Studio locations in NYC: our Flatiron studio (50 West 23rd St., New York, NY - Manhattan) and our Williamsburg studio (191 N 8th Street, Brooklyn, NY). You will be working 4 to 5 shifts per week of 6 to 8 hours in length, based on a monthly schedule which may include weekday evenings and weekends.
Requirements
- Prior experience in customer facing roles
- An innate interest for health, wellness and fitness
- A high degree of confidence and enthusiasm
- A genuine desire to provide exceptional service
- A competitive and goal-oriented nature, driven to achieve and exceed sales goals
- Excellent interpersonal, communication and customer service skills
- A consistently positive, team player and no-job-is-too-small attitude
- Availability to work 32+ hours per week
Nice To Haves
- Mindbody Software software experience is a plus!
Responsibilities
- Enthusiastically greet and engage with all guests in studio and connect with each one on a personal level.
- Administer studio tours and education on the benefits of sauna/contrast therapy.
- Promote the benefits of infrared saunas, contrast therapy, red light therapy, and the value of having a monthly membership.
- Sell memberships, packages and retail products with confidence in a commission-based atmosphere to reach monthly sales goals.
- Proactively reach out with high energy to prospective new guests and past guests by phone, text and email using our established processes and software.
- Attend community outreach events in the studio's neighborhood to promote the studio and sign up new leads.
- Multitask while manage bookings, check ins/outs, membership changes, product inventory, and inbound communications at the front desk.
- Complete assigned cleaning duties.
Benefits
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
- Positive, upbeat and diverse working environment welcoming to people of all backgrounds
- Gain marketable skills! Our leadership team has extensive sales and management experience and are happy to mentor you.
- Ongoing 1:1 support and coaching sessions with your manager
- Unlimited use our Infrared Saunas / Red Light Therapy for yourself and once per month for a friend
- Free workouts and discounted services at neighboring businesses
- Regular pay raises and growth opportunities to management roles
- A general manager and studio owner who knows your name and is always reachable
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
