Spa Manager
About The Position
The Spa Manager leads spa service professionals and oversees customer experiences across spa services and retail operations. The role balances coaching and mentoring staff with discipline, supports the spa’s financial results, and handles administrative responsibilities such as payroll, scheduling, inventory, and reporting. The manager promotes the health and wellness benefits of massage therapy and facials and works a flexible schedule that may include days, evenings, weekends, and holidays. The position is with an independently owned and operated Hand and Stone franchisee.
Requirements
- Spa management experience.
- Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
- Strong organizational and planning skills.
- Strong computer skills.
- Knowledge and understanding of spa services and product lines.
- Ability to balance coaching and mentoring with discipline.
Nice To Haves
- Passion for the spa industry.
- Business and sales management capabilities.
Responsibilities
- Lead a staff of service professionals.
- Balance coaching and mentoring with discipline.
- Deliver outstanding customer experiences in spa services and retail operations.
- Achieve financial results.
- Handle administrative tasks, including payroll, scheduling, inventory, and reporting.
- Promote the health and wellness benefits of massage therapy and facials.
Benefits
- Hourly wage plus commissions and generous bonuses.
- Professional and safe work environment.
- Contests.
- Medical, dental, and vision coverage.
- 401(k).
- Supplemental insurance.
- Paid vacation.
- Flexible schedules.
- Employee discounts on products and services.
- Employee rewards program and employee referral bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
