Spa Leader
Life Time Inc.•Parker, CO
•$58,000 - $80,000
About The Position
The Spa Manager leads Spa and Salon services and retail staff in promoting and providing sales, services, and products that exceed customer expectations. The role drives revenue and oversees department operations and financial levels while ensuring excellent customer service. The Spa Manager is responsible for the overall direction, coordination, and supervision of the Life Spa Department team members and provides leadership in fulfilling Life Time’s mission statement.
Requirements
- High school diploma or GED.
- 1 to 2 years of experience in Salon, Spa, Hospitality, or Retail Leadership.
- Experience with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Spa Manager Certification.
- Appropriate State, County, or City licenses, as required by law.
Nice To Haves
- Experience in administrative or operational work and computer skills.
Responsibilities
- Provide weekly or monthly coaching sessions to develop, support, and educate team members, build strong professional relationships, and support team member retention.
- Monitor the LifeSpa profit and loss statement and make adjustments in accordance with budgetary guidelines.
- Use customer service and communication skills to build relationships with members and connect them with and educate them about salon and spa services and products.
- Work at the coordinator desk for 18–20 hours to provide in-the-moment coaching and business-building best practices to the team.
- Lead, direct, coordinate, and supervise the Life Spa Department team members.
- Oversee department operations and financial levels, drive revenue, and ensure excellent customer service.
Benefits
- Fully subsidized membership.
- Discounts on Life Time products and services.
- 401(k) retirement savings plan with company discretionary match for team members age 21 and older.
- Training and professional development.
- Paid sick leave where required by law.
- Medical, dental, vision, and prescription drug coverage for eligible full-time team members.
- Short-term and long-term disability insurance.
- Life insurance.
- Pre-tax flexible spending and dependent care plans.
- Parental leave and adoption assistance.
- Paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave.
- Deferred compensation plan for eligible team members who meet the required income threshold.
- Performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
