Spa Desk Associates, Beverly Hills

Equinox•Beverly Hills, CA

About The Position

Equinox is seeking energetic, creative, and enthusiastic Spa Desk Associates for its Beverly Hills location. The role supports the daily operation of the spa under the direction of Spa leadership and contributes to service sales, retail goals, outreach, and a high-quality experience for members, prospects, and guests. The Equinox Spa offers a range of treatments and products, including hot stone therapy and tropical body smoothies.

Requirements

  • 1–2 years of customer service experience.
  • Commitment to working a minimum of 3 days per week.
  • Excellent organizational, communication, problem-solving, and computer skills.
  • Enthusiasm, an upbeat and outgoing manner, personable qualities, and passion for and knowledge of the spa industry.
  • Ability to multitask.
  • Ability to use new techniques and ideas.
  • Legal right to work in the United States.

Responsibilities

  • Support the daily activities of spa operations under the direction of Spa leadership.
  • Contribute to daily spa service sales goals by recommending treatments and enhancements to clients.
  • Support monthly retail targets by informing members and guests about retail products and selling those products.
  • Support spa-driven club outreach events and programs to promote business growth.
  • Provide superior customer service to members, prospects, and guests.

Benefits

  • Competitive salary, benefits, and industry-leading commission opportunities for club employees.
  • Complimentary Club membership.
  • 30–50% discounts on Equinox products and services, including Personal Training, Private Pilates, Spa and Café services, and Shop items.
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