Spa Attendant - PT - Evenings and Weekends Required

Southern Management Companies • Macungie, PA

1d

About The Position

The Spa Attendant is a guest-service-focused member of The Spa team who helps prepare and maintain the spa environment and contributes to a positive, memorable guest experience. The role involves greeting guests, responding promptly and courteously to requests, assisting with guest inquiries about hotel services and local attractions, and reporting unresolved concerns or incidents to a manager or supervisor. The attendant works collaboratively and independently, supports departmental goals, follows emergency procedures, and complies with Bear Creek and Southern Management policies, procedures, mission, vision, and values. Additional tasks and projects may be assigned by a manager or supervisor.

Requirements

• High school diploma or equivalent.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Strong guest service and hospitality skills.
• Excellent communication and interpersonal abilities.
• Strong attention to detail and organizational skills.
• Availability during peak operating times, including evenings, weekends, holidays, and special events, and ability to support the needs of The Spa.

Nice To Haves

• Previous hospitality, spa, wellness, or customer service experience is preferred.

Responsibilities

• Greet guests promptly and respond courteously and in a timely manner to their requests and needs.
• Report unresolved guest concerns to a manager or supervisor.
• Maintain working knowledge of hotel services, amenities, and local attractions to assist guests.
• Work collaboratively with team members and individually to support the guest experience and departmental goals.
• Understand and follow emergency procedures, responding appropriately when necessary.
• Immediately report accidents, injuries, property damage, safety hazards, and other incidents to a manager or supervisor.
• Assist with additional tasks, projects, and responsibilities assigned by a manager or supervisor.
• Comply with Bear Creek and Southern Management policies and procedures and support Southern Management's mission, vision, and values.
• Contribute to the preparation and atmosphere of the spa environment.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED