Spa Attendant - Sage Lodge

Columbia Hospitality • Pray, MT

2d

About The Position

The Spa Attendant maintains a safe, clean, organized, and well-stocked spa environment while helping guests and supporting day-to-day spa operations. The role includes monitoring the facility, maintaining supplies and inventory records, cleaning and laundry, answering guest questions, and assisting with guest orientation and appointment schedules as needed. The attendant also participates in training and staff meetings, follows hotel and departmental policies, communicates issues requiring management attention, and performs other duties associated with spa operations.

Requirements

• Previous customer service experience is required.
• Ability to work efficiently and productively in a fast-paced environment.
• Ability to stand for long periods of time.
• Ability to lift 50 pounds repeatedly throughout the workday.
• Self-motivated time-management skills.

Nice To Haves

• At least 1 year of experience within the spa industry is preferred.

Responsibilities

• Monitor the entire spa facility to maintain a safe, clean, and well-organized environment.
• Stock supplies and amenities throughout the facility and maintain accurate supply lists and inventory sheets.
• Maintain the facility throughout the shift, including general cleaning, monthly deep cleaning, trash maintenance, and laundry.
• Handle guests’ questions and concerns professionally and courteously.
• Maintain a positive attitude and contribute to a values-aligned work environment.
• Attend, participate in, and support spa training and staff meetings.
• Assist in all areas of spa operation as requested by management.
• Review guest appointments and schedules as needed.
• Provide orientation tours and explain spa amenities as needed.
• Maintain knowledge of and comply with hotel and departmental policies.
• Communicate to management occurrences involving spa staff or guests that require attention.
• Perform other duties associated with Spa Attendant operations.

Benefits

• Paid time off and holiday pay.
• Medical, dental, vision, and disability benefits.
• 401(k).
• HSA/FSA plans with employer contribution.
• Referral bonus.
• Discounted lodging, dining, spa, golf, and retail.
• Employee Assistance Program (“Columbia Cares”).
• Volunteer opportunities.
• Committee participation opportunities, including philanthropic and diversity, equity, and inclusion committees.
• Task force work opportunities at locations across the globe.
• Online learning platform.
• Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, theme parks, and attractions.
• Daily pay option.
• Tips or tip pooling eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed