Spa Attendant - Sage Lodge
About The Position
The Spa Attendant helps maintain a safe, clean, well-organized spa and supports day-to-day spa operations at Sage Lodge. The role includes monitoring and maintaining the facility, stocking supplies and amenities, managing inventory records, cleaning and laundry, assisting guests, and helping with spa operations as requested by management. The Spa Attendant is expected to provide courteous guest service, support training and staff meetings, follow hotel and departmental policies, and communicate relevant staff or guest issues to management. Sage Lodge is located on the banks of the Yellowstone River, about 35 minutes from Yellowstone National Park. It is a Montana luxury resort with lodge guestrooms and ranch houses, and offers access to outdoor activities including fly fishing, hiking, biking, and cross-country skiing.
Requirements
- Previous customer service experience is required.
- Ability to work efficiently and productively in a fast-paced environment.
- Ability to stand for long periods of time.
- Ability to lift 50 pounds repeatedly throughout the workday.
- Self-motivated time-management skills.
Nice To Haves
- One or more years of experience within the spa industry.
Responsibilities
- Monitor the entire spa facility to maintain a safe, clean, and well-organized environment.
- Stock supplies and amenities throughout the facility and maintain accurate supply lists and inventory sheets.
- Maintain the facility during shifts, including general cleaning, monthly deep cleaning, trash maintenance, and laundry.
- Handle guests’ questions and concerns professionally and courteously.
- Maintain a positive attitude and contribute to a values-aligned work environment.
- Attend, participate in, and support spa training and staff meetings.
- Assist in all areas of spa operations as requested by management.
- Review guest appointments and schedules as needed.
- Provide orientation tours and explain spa amenities as needed.
- Maintain knowledge of and comply with hotel and departmental policies.
- Communicate to management occurrences involving spa staff or guests that require attention.
- Perform other duties associated with Spa Attendant operations.
Benefits
- Hourly pay range of $20 to $21, depending on experience.
- Eligible for tips or tip pooling.
- Daily pay.
- Paid time off and holiday pay.
- Medical, dental, vision, and disability benefits.
- 401(k).
- HSA/FSA plans with employer contribution.
- Referral bonus.
- Discounts on lodging, dining, spa, golf, and retail.
- Employee Assistance Program.
- Volunteer opportunities.
- Committee participation opportunities, including philanthropic and diversity, equity, and inclusion committees.
- Task force work opportunities at locations across the globe.
- Online learning platform.
- Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, and theme parks and attractions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
