Sourcing Supervisor

Xometry•Los Angeles, CA

22h

About The Position

Xometry is seeking a solution-oriented leader for its Sourcing Department to lead Sourcing Specialists and Coordinators through complex manufacturing challenges and deliver customer-first resolutions. The role combines people leadership, technical problem-solving, customer and supplier negotiations, and strategic problem-solving. The supervisor provides hands-on coaching and support to promote efficient order placement, high-quality customer outcomes, and adherence to key performance metrics, while also managing high-risk orders.

Requirements

At least 3 years of client-facing and vendor-facing experience, preferably in manufacturing.
At least 2 years of team leadership or mentoring experience, ideally in an operations, sourcing, or customer-facing environment.
Demonstrated success managing escalated or complex workplace situations with clear communication and strong follow-through.
Ability to provide clear direction, feedback, and organized escalation summaries verbally and in writing to team members and internal and external customers.
Advanced problem-solving and decision-making skills, particularly in high-pressure or time-sensitive situations.
Strong organizational and time-management skills, including the ability to triage and prioritize multiple simultaneous escalations.
Ability to work independently while remaining responsive and available to team members.
Proficiency with Google Workspace (Docs and Sheets) or Microsoft equivalents.

Nice To Haves

Bachelor's degree in Business, Supply Chain, Commerce, or a related field.
Familiarity with Salesforce, Looker, and CAD software.

Responsibilities

Lead a team of sourcing professionals throughout the order recovery process, providing coaching, direction, and real-time guidance.
Serve as a subject matter expert on advanced recovery strategies and supplier and customer negotiations, and help overcome complex sourcing challenges.
Prioritize escalations and redistribute team workloads as needed to achieve team KPIs.
Maintain cross-functional relationships with internal teams, including Design Engineers, the Manual Quoting Team, and Sales, to coordinate recovery plans.
Independently manage a queue of high-risk and high-visibility escalations.