Sourcing Supervisor

Xometry•North Bethesda, MD

7d•$73,000 - $89,000

About The Position

Xometry is seeking a solution-oriented Team Lead for its Sourcing Department. The role leads Sourcing Specialists and Coordinators in resolving complex manufacturing challenges and driving customer-first outcomes for complex projects. It combines hands-on people leadership and coaching with technical problem-solving, customer and supplier negotiations, and strategic problem-solving. The successful candidate will guide the team while also managing high-risk orders and escalations.

Requirements

At least 3 years of client-facing and vendor-facing experience, preferably in manufacturing.
At least 2 years of team leadership or mentoring experience, ideally in operations, sourcing, or a customer-facing environment.
Demonstrated success managing escalated or complex workplace situations with clear communication and strong follow-through.
Ability to provide clear direction, feedback, and organized escalation summaries verbally and in writing to team members and internal and external customers.
Advanced problem-solving and decision-making skills, particularly in high-pressure or time-sensitive situations.
Strong organizational and time-management skills, including the ability to triage and prioritize multiple simultaneous escalations.
Ability to work independently while remaining responsive and available to team members.
Proficiency with Google Workspace (Docs and Sheets) or Microsoft equivalents.

Nice To Haves

Bachelor's degree in Business, Supply Chain, Commerce, or a related field preferred.
Familiarity with Salesforce, Looker, and any CAD software.

Responsibilities

Lead a team of sourcing professionals throughout the order recovery process, providing coaching, direction, and real-time guidance.
Serve as a subject matter expert on advanced recovery strategies and supplier and customer negotiations, supporting the resolution of complex sourcing challenges.
Prioritize escalations and redistribute team workload as needed to achieve team KPIs.
Maintain cross-functional relationships with internal teams, including Design Engineers, the Manual Quoting Team, and Sales, to coordinate recovery plans.
Independently manage a queue of high-risk and high-visibility escalations.

Benefits

401(k) match
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off, including vacation, sick leave, floating holidays, and fixed holidays
Maternity and bonding leave
Employee assistance program (EAP)
Other wellbeing resources