Sourcing Supervisor

Xometry•Los Angeles, CA
•$73,000 - $89,000•Hybrid

About The Position

Xometry is seeking a solution-oriented leader for its Sourcing Department. The role leads a team of Sourcing Specialists and Coordinators in resolving complex manufacturing challenges and achieving customer-first outcomes for complex projects. It combines hands-on people leadership, coaching, and support with technical problem-solving, customer and supplier negotiations, and strategic problem-solving. The supervisor also manages their own high-risk orders while helping the team place orders efficiently, deliver quality customer outcomes, and meet key performance metrics.

Requirements

  • 3+ years of client-facing and vendor-facing experience, preferably in manufacturing.
  • 2+ years of team leadership or mentoring experience, ideally in an operations, sourcing, or customer-facing environment.
  • Demonstrated success managing escalated or complex workplace situations with clear communication and strong follow-through.
  • Ability to provide clear direction, feedback, and organized escalation summaries verbally and in writing to team members and internal and external customers.
  • Advanced problem-solving and decision-making skills, particularly in high-pressure or time-sensitive situations.
  • Strong organizational and time management skills, including the ability to triage and prioritize multiple simultaneous escalations.
  • Ability to work independently while remaining responsive and available to team members.
  • Proficiency with Google Workspace (Docs and Sheets) or Microsoft equivalents.

Nice To Haves

  • Bachelor's degree in Business, Supply Chain, Commerce, or a related field.
  • Familiarity with Salesforce, Looker, or CAD software.

Responsibilities

  • Lead a team of sourcing professionals through the order recovery process, providing coaching, direction, and real-time guidance.
  • Serve as a subject matter expert on advanced recovery strategies and supplier and customer negotiations, supporting the resolution of complex sourcing challenges.
  • Prioritize escalations and redistribute team workload as needed to achieve team KPIs.
  • Maintain cross-functional relationships with internal teams, including Design Engineers, the Manual Quoting Team, and Sales, to coordinate recovery plans.
  • Independently manage a queue of high-risk and high-visibility escalations.

Benefits

  • 401(k) match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Generous paid time off, including vacation, sick leave, and floating and fixed holidays
  • Maternity and bonding leave
  • Employee Assistance Program (EAP)
  • Other wellbeing resources
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