Sourcing Supervisor

Xometry • Lexington, KY

2d • Hybrid

About The Position

Xometry is seeking a solution-oriented leader for its Sourcing Department. The role leads Sourcing Specialists and Coordinators in resolving complex manufacturing challenges and delivering customer-first outcomes for complex projects. It combines hands-on people leadership, technical problem-solving, customer and supplier negotiations, and strategic problem-solving. The supervisor coaches and supports the team to ensure efficient order placement, high-quality customer outcomes, and adherence to performance metrics, while also managing their own high-risk orders.

Requirements

• Provide clear direction, feedback, and organized escalation summaries verbally and in writing to team members and internal and external customers.
• Demonstrate advanced problem-solving and decision-making skills, particularly in high-pressure or time-sensitive situations.
• Have strong organizational and time-management skills, including the ability to triage and prioritize simultaneous escalations.
• Be comfortable working independently while remaining responsive and available to team members.
• Have proficiency with Google Workspace (Docs and Sheets) or Microsoft equivalents.
• Have 3+ years of client-facing and vendor-facing experience, preferably in manufacturing.
• Have 2+ years of team leadership or mentoring experience, ideally in an operations, sourcing, or customer-facing environment.
• Demonstrate success managing escalated or complex workplace situations with clear communication and strong follow-through.

Nice To Haves

• Bachelor's degree in Business, Supply Chain, Commerce, or a related field.
• Familiarity with Salesforce, Looker, and CAD software.

Responsibilities

• Lead a team of sourcing professionals through the order recovery process, providing coaching, direction, and real-time guidance.
• Serve as a subject matter expert in advanced recovery strategies and supplier and customer negotiations, helping overcome complex sourcing challenges.
• Prioritize escalations and redistribute team workload as needed to achieve overall team KPIs.
• Maintain cross-functional relationships with internal teams, including Design Engineers, the Manual Quoting Team, and Sales, to coordinate recovery plans.
• Independently manage a queue of high-risk and high-visibility escalations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager