Sommelier (Full-Time) - Wrigley Mansion

Pyramid Global Hospitality•Phoenix, AZ

About The Position

Pyramid Global Hospitality is hiring a full-time Sommelier at Wrigley Mansion. The role focuses primarily on restaurant wine sales and supports the curation and operation of an exceptional wine program. The Sommelier provides outstanding guest experiences, oversees wine inventory, and trains staff to elevate service standards. The role also supports dining-room operations by helping run food and engaging with guests. The Sommelier helps develop and maintain a wine list that complements the cuisine and guest preferences; assists with sourcing and ordering wines; builds supplier relationships and negotiates pricing; and supports inventory control and sales analysis. The position includes training and mentoring front-of-house staff, recommending wines to guests, hosting tastings and pairing events, addressing wine-related questions and concerns, and collaborating with Marketing on promotions and activations. The Sommelier also helps ensure wines are stored and served properly and that health, safety, and licensing regulations are followed.

Requirements

At least two years of experience as a sommelier in a luxury resort, fine dining restaurant, or similar setting.
Level 2 certification from the Court of Master Sommeliers or an equivalent certification program.
Food Handlers Card – Maricopa County.
TIPS Certification.

Nice To Haves

High school graduate or equivalent (preferred).
Interest in pursuing Advanced Level Certification.

Responsibilities

Support development and maintenance of a wine list that complements the resort’s cuisine and guest preferences.
Support the team with sourcing and ordering wines from reputable distributors.
Establish relationships with wine suppliers and negotiate pricing to maintain cost efficiency.
Conduct regular training sessions for front-of-house staff on wine knowledge and service skills.
Educate staff on wine pairings, regions, varietals, and service techniques; provide ongoing mentorship and support.
Stay current on wine trends, regions, and innovations.
Engage with guests and recommend wines that enhance their dining experience.
Host wine tastings, pairing events, and special dinners.
Address guest inquiries and concerns related to the wine program promptly and professionally.
Work with the Marketing team on promotions and activations.
Support inventory management, including proper storage conditions and stock levels.
Conduct inventory checks and reconcile records for accuracy.
Monitor and analyze sales data to refine wine offerings and maintain balanced inventory.
Ensure wines are served in optimal condition and comply with storage and serving best practices.
Comply with health, safety, and licensing regulations.
Support dining-room floor operations by helping run food and engaging with guests.