Sommelier

Marriott•Charlotte, NC

About The Position

The Sommelier supports and enhances the restaurant’s wine program by providing exceptional beverage service and sharing wine knowledge with guests and team members. Working with restaurant leadership and senior sommeliers, the role helps curate and guide wine selections that complement the culinary experience. The Sommelier contributes to guest satisfaction and beverage sales while upholding luxury service standards. The role includes recommending wines and pairings, educating guests about wine, developing and maintaining wine lists and beverage offerings, building relationships with wineries and vendors, sourcing new wines, supporting cellar operations, and delivering wine education and training to colleagues. The Sommelier is also expected to follow operational, safety, sanitation, and security procedures; protect inventory and assets; and demonstrate attention to detail and service-driven performance. The position requires extended periods of standing, sitting, or walking; lifting and carrying items up to 25 pounds independently and over 50 pounds with assistance; and moving through confined or elevated spaces, uneven or slippery areas, stairs, and service ramps. It also involves reaching, bending, twisting, pulling, stooping, and handling objects with fine motor coordination.

Requirements

Two years of related work experience.
Communicate effectively with guests and colleagues.
Demonstrate attention to detail, operational excellence, and service-driven performance.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to lift, carry, push, and pull items weighing up to 25 pounds independently and over 50 pounds with assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces, over sloping, uneven, or slippery surfaces, and up or down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

Technical, trade, or vocational school degree.

Responsibilities

Provide expert wine recommendations and pairings that complement menu offerings and enhance the dining experience.
Educate guests about wine origins, vintages, varietals, and pairings.
Develop and maintain wine lists, beverage offerings, and promotional programs aligned with business goals and market trends.
Build relationships with wineries, distributors, vendors, and internal stakeholders.
Source and evaluate new wines through tastings, vendor partnerships, and industry engagement.
Support wine cellar operations, including inventory management, storage standards, and product replenishment.
Conduct wine education initiatives, tastings, and training programs to strengthen team expertise.
Communicate effectively with guests and colleagues to support a seamless dining experience.
Foster a collaborative, team-oriented culture and build positive working relationships.
Follow company, safety, sanitation, and security policies and procedures.
Promptly report maintenance concerns, accidents, injuries, and unsafe conditions.
Participate in required training and uphold operational standards.
Safeguard inventory, equipment, and financial assets while ensuring accuracy and accountability.
Demonstrate attention to detail, operational excellence, and service-driven performance.
Perform other reasonable job duties as requested by Supervisors.