Sommelier

Marriott•Jal, NM

13d

About The Position

The Sommelier issues, opens, and serves wine and champagne; answers guests’ questions about wine origins, vintages, and styles; and recommends pairings to complement menu items. The role maintains the wine list and MICROS system, requests new products, develops vendor relationships, attends tastings, creates wine promotions, monitors wine-cellar inventory and related equipment and glassware, and trains and educates service staff. Additional duties include conducting vintage and BIN-number checks and staff tastings, securing beverage storage areas, following alcohol-service laws, and maintaining an accurate spill sheet. The position also requires compliance with company, safety, and security policies; professional conduct and appearance; attentive guest service; clear communication; positive teamwork; and adherence to quality standards. Physical duties include extended periods of standing, sitting, or walking; handling objects weighing up to 50 pounds without assistance; manipulating objects with fine motor coordination; moving through confined or elevated spaces and over uneven or slippery surfaces; using stairs or service ramps; and reaching, bending, twisting, pulling, and stooping. Other reasonable duties may be assigned by supervisors.

Requirements

At least 2 years of related work experience (preferred qualification).
Technical, trade, or vocational school degree (preferred qualification).
Ability to read and visually verify information in a variety of formats, including small print.
Ability to stand, sit, or walk for extended periods or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Fine motor skills and hand-eye coordination to grasp, turn, and manipulate objects of varying size and weight.
Ability to move through narrow, confined, or elevated spaces and across sloping, uneven, or slippery surfaces, including stairs and service ramps.
Ability to reach overhead and below the knees and to bend, twist, pull, and stoop.

Nice To Haves

Technical, trade, or vocational school degree.
At least 2 years of related work experience.

Responsibilities

Issue, open, and serve wine and champagne bottles.
Answer guest questions about the origin, vintage, and style of wines.
Update and maintain the wine list and MICROS system.
Pair and recommend wines to complement menu items.
Attend wine tastings and develop relationships with vendors.
Request new wines and products.
Create and update wine lists.
Design and implement wine promotions and incentive programs.
Monitor and replenish wine-cellar inventory, equipment, and glassware.
Train and educate server and bartender staff.
Conduct vintage and BIN-number checks and staff wine tastings.
Secure liquor, beer, wine, coolers, cabinets, and storage areas.
Follow state and local laws for responsible alcohol service and maintain an accurate spill sheet.
Follow company, safety, and security policies; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Communicate professionally, answer telephones with appropriate etiquette, and maintain positive working relationships while supporting team goals.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.