Solutions Manager

Deloitte • Tampa, FL

7d • $88,600 - $147,600 • Onsite

About The Position

The Solutions Manager supports Deloitte’s Third Party Risk Management (TPRM) Program by leading technology-enabled improvements and coordinating stakeholders to turn program priorities into measurable progress. The role leads the scoping, design, and implementation of TPRM system and program enhancements, and supports initiatives from planning and requirements development through process implementation, testing, and adoption.

The position translates user needs and technical concepts into practical solutions, leads data-driven workflow improvements, and evaluates AI and other digital tools while validating outputs and protecting sensitive information. It also supports the program roadmap, strategy, governance, risk oversight, and risk-sensing capabilities; develops knowledge of Deloitte U.S. third-party due diligence policies, processes, risk-scoring methods, business rules, risk domains, and TPRM Gateway capabilities; and coordinates relationship management, business analysis, project management, user acceptance testing, and system configuration activities.

The manager responds to escalated inquiries, represents the TPRM team to internal stakeholders and external third parties, prepares leadership briefings and other communications, analyzes and validates data, and builds alignment and accountability without direct authority. The role supports colleagues’ development and promotes a collaborative, compliance-focused environment. The TPRM team operates within Risk & Brand Protection and designs processes and technologies to evaluate and monitor third-party risk exposure and provide firm leadership with visibility into the third-party ecosystem and risk decisions. The role is offered in multiple listed U.S. locations and requires the employee to live within commuting distance of the assigned office and be able to commute daily when required. Average travel is 10%. Recruiting ends December 11, 2026.

Requirements

• At least 6 years of experience working for a professional services organization providing regulatory and compliance, audit, consulting, financial advisory, enterprise risk management, technology development, or related services.
• Substantive direct experience in at least one of third-party due diligence, ethics and compliance programs, risk and controls, process management, or change management.
• Substantive direct experience managing a team.
• Experience leading projects from initiation through delivery, coordinating stakeholders, managing milestones, and driving successful completion.
• Bachelor’s degree in accounting, finance, business, MIS (Management Information Systems), or a related field.
• Reside within commuting distance of the assigned office and be able to commute daily if required, without overnight accommodations.
• Ability to travel an average of 10%.
• Legally authorized to work in the United States without current or future employer sponsorship.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to mentor and provide clear guidance to others.

Nice To Haves

• Experience using or deploying artificial intelligence tools in business or risk-management workflows.
• Experience with a global professional services firm.

Responsibilities

• Lead scoping, design, and implementation of TPRM system and program enhancements addressing risk-domain and business requirements.
• Support TPRM initiatives end to end, including project planning, requirements development, process implementation, testing, and adoption.
• Translate end-user needs and complex technical concepts into practical system and process solutions for varied audiences.
• Identify and lead data-driven process improvements to streamline workflows, strengthen governance and operational effectiveness, and deliver measurable results.
• Evaluate and apply AI and other digital tools to improve processes, efficiency, consistency, and work quality while validating outputs and protecting sensitive information.
• Support the TPRM program roadmap, strategy, governance, risk oversight, and risk-sensing capabilities, and improve visibility and coordination across the program.
• Build and apply knowledge of Deloitte U.S. third-party due diligence policies, processes, risk-scoring methods, business rules, relevant risk domains, and TPRM Gateway capabilities.
• Coordinate relationship management, business analysis, project management, user acceptance testing, and system configuration activities to advance program priorities.
• Respond to escalated inquiries and represent the TPRM team with client service teams, partners, internal stakeholders, and external third parties.
• Develop briefings, presentations, talking points, agendas, leadership readouts, and written updates, using data and digital tools to support clear and accurate communication.
• Analyze and validate data, identify issues and trends, and recommend practical solutions using sound judgment, attention to detail, and appropriate quality reviews.
• Build stakeholder alignment, influence decisions, and drive accountability without direct authority.
• Support colleagues’ development and reinforce a collaborative, compliance-focused environment.

Benefits

• Employees are offered a broad range of benefits; specific benefits are not detailed in the posting.
• May be eligible to participate in a discretionary annual incentive program, subject to program rules and applicable performance factors.
• Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager