Solutions Engineering Manager

Tulip Interfaces • Somerville, MA

3d • $125,000 - $155,000 • Hybrid

About The Position

Tulip is hiring a Solutions Engineering Manager for its hybrid office in Somerville, Massachusetts, with an expectation of working in the office at least three days per week. The role combines people leadership with hands-on customer delivery: approximately half of the time is spent delivering customer projects and setting standards for app design, integration quality, and best practices. The manager leads and develops a team of Solutions Engineers, owns the quality and results of team projects, partners with Sales and Professional Services on project scoping, and pilots AI-enabled delivery approaches. Travel may be up to 25%.

Requirements

• 6–8+ years of experience in solutions engineering, implementation, or technical consulting with manufacturing or industrial customers.
• Deep expertise building composable apps and integrations on Tulip or a comparable no-code platform, including debugging complex solutions built by others.
• Experience leading customer discovery and scoping, estimating effort, and communicating project risk to plant and executive stakeholders.
• At least 1 year of people management experience, including coaching, performance conversations, and helping team members grow.
• Bachelor's degree or equivalent working experience.

Nice To Haves

• Experience in regulated industries such as life sciences.
• Experience using AI tools to speed up solution delivery.

Responsibilities

• Lead and grow a team of Solutions Engineers through weekly one-on-ones, quarterly goals, ongoing feedback, performance conversations, and individual growth plans.
• Spend roughly half of the role hands-on delivering customer projects and setting standards for app design, integration quality, and best practices.
• Own delivery quality and results for team projects, including utilization, time to first value, and customer satisfaction; step in on escalations.
• Partner with Sales and the Head of Professional Services on scoping, including discovery, effort estimates, and statements of work, while protecting project margin and feasibility.
• Plan team capacity and staffing, and help recruit, interview, and onboard new hires.
• Pilot AI-enabled delivery on live customer projects and share reusable assets and lessons with the global Professional Services team.

Benefits

• Company equity.
• Competitive benefits package including health, dental, vision, short-term disability, long-term disability, life insurance, AD&D insurance, flexible spending account (FSA), commuter benefits, parental leave, and 401(k).
• Flexible work schedule and unlimited vacation policy.
• Learning & Development program.
• Virtual company events and happy hours.
• Fitness subsidies.
• Inclusive, dog-friendly office.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager