Solutions Engineering Manager

Liberate

19h • $210,000 - $240,000

About The Position

Liberate is hiring a player-coach Solutions Engineering Manager for its go-to-market team. The manager owns the technical side of the presale process for their own deals, from initial discovery through signature, while managing a small team of Solutions Engineers. The role combines customer-facing technical consulting with team leadership: the manager sets standards for discovery, demos, and scoping, coaches the team, and participates in customer work each week.

For individual deals, the manager conducts technical and security discovery, builds and delivers tailored demos, helps customers define solution fit and scope, leads functional and technical workshops, and owns solution design and statements of work through approval and signature. The role also owns RFP, procurement, and security questionnaire responses, as well as integration and architecture documentation. After signature, the manager hands deals to the Deployment team and scopes new use cases and later phases with the account owner.

As a people leader, the manager coaches Solutions Engineers, establishes the team's standard for technical discovery, owns the interview bar and screening process for candidates, and runs the team's operating cadence. The manager also balances deal coverage across the team and raises capacity issues early. Compensation is $210,000–$240,000 base, plus variable compensation and equity.

Requirements

• 7 to 10+ years in solutions engineering or solutions consulting, including experience leading or managing Solutions Engineers while carrying personal deals.
• Experience with CCaaS, UCaaS, or voice AI platforms.
• Hands-on experience with LLMs.
• Executive presence and a consultative approach to discovery with business and IT stakeholders.
• Ability to build and run demos independently.
• Working knowledge of APIs and integration patterns.
• High ownership, urgency, and comfort with the pace of a growing startup.

Nice To Haves

• Experience with insurance core systems such as Guidewire, Duck Creek, or agency management systems.
• Knowledge of P&C workflows across claims, sales, and service.

Responsibilities

• Run technical and security discovery for owned deals.
• Build and deliver tailored demos and help customers define solution fit and scope.
• Lead functional and technical workshops.
• Own solution design and statements of work through approval and signature.
• Own responses to RFPs, procurement requests, and security questionnaires, along with integration and architecture documentation.
• Hand signed deals to the Deployment team and scope new use cases and later phases with the account owner.
• Coach Solutions Engineers on discovery, demos, and the quality of their scoping work.
• Set the team's standard for technical discovery.
• Own the interview bar and screening process for Solutions Engineering candidates.
• Run the team's operating cadence.
• Balance deal coverage across the team and raise capacity issues early.

Benefits

• Variable compensation
• Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed