SOLUTIONS ENGINEER

Threatlocker Inc•Orlando, FL
•Onsite

About The Position

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities. ThreatLocker’s Solutions Engineers are the technical subject matter experts in supporting clientele through ThreatLocker’s product lifecycle.

Requirements

  • Minimum of five years of professional experience in IT solutions
  • Understanding of best practices regarding system security measures
  • Advanced understanding of business analysis techniques and processes
  • Understanding of sales cycle
  • Excellent verbal and written communication

Nice To Haves

  • Experience within cybersecurity industry, preferred

Responsibilities

  • Supporting Sales department in product demonstration calls
  • Managing post-sales cycle to providing technical support to client through audit reviews
  • Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved
  • Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  • Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles
  • Document and monitor requirements needed to institute proposed updates in relation to customer experience
  • Work alongside sales teams to successfully monitor progress and implementation of initiatives
  • Account for possible project challenges or constraints and proactively seek to manage challenges
  • Create and deploy product training webinars
  • Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter
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