Solutions Engineer

Keysight Technologies, Inc. • Addison, TX

1d

About The Position

The Solutions Engineer (SE) is the dedicated technical pre-sales resource for the Sales team, focused on Keysight products and solutions for enterprise customers. The SE works closely with the Regional Sales Manager covering Texas to provide pre-sales support and technical leadership, including presentations, demonstrations, solution creation, Visio drawings, and customer proof-of-value support. The role assesses customer needs and presents appropriate technical solutions. Travel is daily, with overnight travel up to 30%.

Requirements

• Bachelor’s degree in Computer Science or Electrical Engineering, or equivalent work experience.
• At least 5 years of pre-sales experience working directly with channel partners and customers, preferably for networking or software companies.
• Detailed understanding of data communications concepts, including on-premises, virtual, and cloud environments.
• Strong knowledge of switching and routing concepts and application protocols, including TCP/IP and Layer 2–7 concepts and protocols.
• Understanding of virtualization platforms such as VMware and OpenStack.
• Working knowledge of public clouds such as AWS, Azure, and Google Cloud.
• Familiarity with APM/NPM systems and network analyzers.
• Knowledge of SSL encryption and decryption.
• Experience in one or more of systems security, network security, or cloud security.
• Excellent written and verbal communication skills and ability to present effectively to varied audiences using Microsoft Teams.
• Ability to work independently and in a matrix team environment.

Nice To Haves

• API and/or scripting experience.
• Enterprise data center networking and troubleshooting experience with tools from Cisco, FireEye, VMware, Viavi, A10, NetScout, Wireshark, CA, ExtraHop, Riverbed, or similar.
• Enterprise security knowledge relating to IDS, IPS, NGFW, proxy, threat hunting, cybersecurity, and threat intelligence.
• Enterprise application performance testing experience using tools similar to Ixia, BreakingPoint, or Spirent.

Responsibilities

• Work with the Regional Sales Manager to architect solutions, create Bills of Materials and Visio solution drawings, and ensure recommendations use Keysight enterprise, cloud, visibility, and security features while fitting the client’s network and security architecture and requirements.
• Deliver concise, convincing, customer-focused technical presentations through Microsoft Teams and in person.
• Ask insightful questions to identify customer needs and understand the business issues and drivers behind requests.
• Provide thought leadership and coordinate efforts among partners and customers with the Regional Sales Manager.
• Respond promptly to technical pre-sales inquiries and requests for information, proposals, and quotations.
• Conduct product and solution demonstrations and complete Proof of Concept efforts with customers, channel partners, and technology partners; manage demo equipment to and from customers.
• Assist remotely and onsite with installation and support for customer proof of value of proposed solutions.
• Train ecosystem technology partner and channel partner engineers and architects to help them identify potential opportunities.
• Use social media platforms such as LinkedIn, YouTube, and Twitter for brand awareness and marketing.
• Serve as a recognized technical point of contact and technology and market expert for customers.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, accident, and disability insurance
• Business Travel Accident and Business Travel Health coverage
• 401(k) plan
• Flexible Time Off
• Paid holidays
• Paid family leave
• Discounts and perks
• Tuition reimbursement
• Adoption assistance
• Employee Stock Purchase Plan (ESPP)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior