Solutions Engineer

HME Careers • Phoenix, AZ

1d

About The Position

Clear-Com, an HME company, is recruiting a Solutions Engineer for its Military and Government (MAG) business. Candidates must reside in Arizona, Florida, Texas, Missouri, or California. Relocation support is not provided. The role grows business in an assigned Western or Eastern U.S. territory and selected accounts, develops strategic sales capabilities for five high-growth-potential accounts, and works to establish Clear-Com and Trilogy (CC/T) as preferred vendors among key accounts. The position qualifies, advances, and closes sales opportunities while building customer relationships and supporting long-term customer success and repeat business.

The Solutions Engineer works closely with the MAG team, sales colleagues, company departments, leadership, and partners including VARs and dealers. The position balances customer relationship development and key account management to support sustainable territory growth. Travel is 50–75%.

Requirements

• 3–5 years of direct selling experience, including equipment demonstrations.
• Excellent verbal and written communication skills.
• Computer proficiency with Word, Excel, Outlook, PowerPoint, and general PC business use.
• Management skills, including contract negotiation and management, product training, account management, development of promotional programs, and development of repair programs.
• Sound working knowledge of electronic principles and ICS.
• In-depth technical knowledge of applying intercom to MAG solutions, with the ability to develop complex solutions without additional technical assistance.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Achieve annual quota and quarterly targets by qualifying opportunities, preparing quotes and proposals, conducting demonstrations, and closing sales in the assigned region.
• Forecast each opportunity using Salesforce and collaborate with the director to establish and execute the region’s annual sales goal.
• Communicate and collaborate with the MAG team, sales team, partners, other company personnel, and leadership to manage and close opportunities; raise challenges for resolution.
• Generate demand for Clear-Com and Trilogy products through account planning and territory strategy, and assess the state of business in the assigned region.
• Build and maintain trusting customer relationships and present account plans and regional strategy to the sales director quarterly using Salesforce and quad charts.
• Conduct quarterly business reviews with the director for the Top 5 accounts.
• Lead partner resources, manage and monitor VARs and dealers in the assigned region, and identify their skills, training needs, and opportunities.
• Include partner opportunities in weekly reports, review opportunities with each partner at least monthly, and conduct quarterly reviews with the sales director.
• Ensure partner activities and opportunities are recorded in Salesforce to support collaboration and forecasting; coordinate client quotes and proposals for new VARs.
• Create and deliver professional client presentations and product demonstrations, adapting existing content or collaborating with Product Management and Marketing.
• Promote CC/T products, services, solutions, and value propositions, including product differentiation, technical materials, case studies, and customer success stories; present cost-benefit, ROI, and solution trade-offs.
• Use sales tracking systems and Salesforce.com to demonstrate account knowledge, track opportunities through the sales cycle, and provide accurate forecasts.
• Identify new product opportunities by contacting potential users, arranging evaluations, documenting applications and equipment specifications, and working with Product Management through development when needed.
• Develop and promote competitive advantages and resolve price, service, and delivery disputes as required.
• Support partners by attending manager meetings and vendor shows.
• Help identify trade shows and coordinate with the Tradeshow Coordinator; assist with booth and equipment setup, teardown, and shipment.
• Prepare trade show status reports covering business potential, customer problems, and competitive activity.
• Perform other assigned job responsibilities.

Benefits

• Tuition reimbursement
• Three weeks of paid vacation in the first year
• Paid holidays
• Medical coverage
• Vision coverage
• Dental coverage
• Pet insurance
• Life insurance
• 401(k) contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed