Solutions Engineer

Cisco • Irvine, CA

9d

About The Position

The Solutions Engineer is a technical sales professional who owns the Cisco brand with customers and partners and provides technical solutions to address their business needs. The role collaborates with account teams and connected sales teams on customer plans, serving as a trusted technical advisor and expert. It owns technical customer and partner relationships, translates business needs into technical requirements, and leads engagements with IT decision-makers and lines of business.

The position leads opportunities through the technical sales process, designs and presents solutions based on customer requirements, and manages virtual teams of sales resources. It contributes to account planning, demand generation, enablement campaigns, demonstrations, cross-architecture solution design, and strategic customer conversations. The engineer also shares feedback on customer needs, market opportunities, and competitive tactics with business entities and sales teams.

Based in the Dallas–Fort Worth area, the role involves mostly local customer meetings, with occasional travel elsewhere in Texas and out of state. The position’s success is measured by revenue growth, converting opportunities into closed deals, displacing competitors or increasing market share, and adding new customers.

Requirements

• At least 7 years of hands-on experience designing, operating, or selling enterprise IT infrastructure.
• CCNP-level certification or equivalent, or the ability to earn it within 12 months of joining.
• Ability to explain complex technology to technical and business audiences.
• Based in the Dallas–Fort Worth area.

Nice To Haves

• Pre-sales solutions engineering experience or experience owning technology decisions on the customer side.
• CCIE or equivalent expert-level certification.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
• Hands-on experience across more than one architecture, such as networking, security, data center, observability, or collaboration.
• Experience working with channel partners and a consultative approach to solving customer problems.
• Extreme ownership and accountability for customers, territory, and results.

Responsibilities

• Contribute to account planning to identify growth opportunities and align technical strategies with customer objectives.
• Build expertise across Cisco’s portfolio, including cross-architecture solutions and domains.
• Partner with technical executives to drive innovation and lead solution discussions.
• Understand customer business challenges and guide customers toward portfolio solutions.
• Influence customer strategic priorities and lead cross-architecture designs.
• Contribute to planning and lead execution of demand-generation and enablement campaigns.
• Identify underlying customer needs and promote cross-architecture solutions.
• Lead demonstrations of technical solutions addressing specific business challenges.
• Use competitive market insights to position and differentiate Cisco solutions.
• Collaborate with internal teams and external partners to refine strategic alignment and strengthen customer relationships.
• Motivate solutions engineering and extended sales teams to share knowledge and conduct structured educational initiatives.
• Adapt strategies in response to changing market conditions and challenges.
• Lead opportunities across the technical sales process, designing and presenting relevant solutions.
• Manage virtual sales-resource support teams and leverage tools and resources to support deals.
• Provide feedback to business entities and sales teams about strategic customer needs, market opportunities, and competitive tactics.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with Cisco matching contribution.
• Paid parental leave.
• Short- and long-term disability coverage.
• Basic life insurance.
• Paid holidays and a floating holiday for non-exempt employees.
• Paid birthday day off, year-end holiday shutdown, and personal wellness days.
• Paid vacation or flexible vacation time off, depending on employee classification.
• Sick time off, with limited carryover of unused sick time.
• Additional paid time away may be requested for critical or emergency family issues.
• Optional paid volunteer days.
• Sales-plan employees may receive performance-based incentive pay.
• Employees may be eligible for Cisco restricted stock unit grants.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed