Solutions Engineer

Momentic • San Francisco, CA

1d

About The Position

Momentic is building an AI-native testing platform that helps engineering teams verify their software and catch bugs before release. The Solutions Engineer joins the go-to-market team, reports to the Head of GTM, and supports customers across pre-sales and post-sales. This customer-minded engineer will help customers evaluate, implement, and adopt Momentic by combining hands-on technical work with clear communication and reliable follow-through.

The role involves leading technical discovery and product demonstrations, owning technical proofs of concept with Account Executives, and running customer onboarding and implementations from initial test coverage through CI/CD integration. The Solutions Engineer serves as a trusted technical advisor, owns the technical customer relationship through evaluation, implementation, and ongoing adoption, and partners with engineering when deeper investigation is needed. The role also brings customer feedback and implementation lessons to product and engineering, while helping establish and improve Momentic’s solutions engineering practice, including demos, onboarding, implementation, troubleshooting, tools, and automations.

Requirements

• At least 2 years of technical experience in software engineering.
• Ability to read and write code, debug unfamiliar systems, and reason about applications, APIs, environments, and CI/CD pipelines.
• Hands-on experience with CI/CD setups and providers such as GitHub Actions, CircleCI, Buildkite, or Bitrise; source control; terminal and command line; and agentic coding tools such as Cursor, Claude, or Codex.
• Enjoys working with customers, asking thoughtful questions, and helping them solve technical problems.
• Clear written and live communication, sound technical judgment, and reliable follow-through to earn engineers’ trust.
• Strong organization and ability to keep multiple evaluations and implementations moving, break technical work into clear steps, coordinate with Account Executives and customer teams, and follow through on blockers.

Nice To Haves

• Familiarity with developer tools, testing, observability, or infrastructure.
• A track record supporting both pre-sales evaluations and post-sales implementations.
• Ability to build demos or technical walkthroughs that make complex products easy to understand.
• Prior Solutions Engineer title is not required; engineers who enjoy working directly with customers are welcome.

Responsibilities

• Lead technical discovery and demonstrations with engineers, QA teams, and engineering leaders.
• Own technical proofs of concept alongside Account Executives by defining success criteria, refining technical requirements, resolving blockers, and helping customers reach informed decisions.
• Run customer onboarding and implementations, from initial test coverage through CI/CD integration.
• Answer technical questions, explain product behavior and tradeoffs, and recommend testing approaches suited to each customer’s needs.
• Own the technical customer relationship from evaluation through implementation and ongoing adoption; help teams resolve blockers and make sound testing decisions.
• Partner with engineering when deeper investigation is needed.
• Bring customer feedback and implementation lessons to product and engineering.
• Help build the solutions engineering practice by improving demos, onboarding, implementation, and troubleshooting, and by building tools and automations that improve customer work.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Unlimited PTO and sick days.
• Company-observed US holidays.
• Daily lunch and a fully stocked kitchen.
• Commuter benefits.
• Team offsites and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed