Solutions Engineer, Okta (Enterprise West)

Okta • San Francisco, WA

2d

About The Position

Okta is seeking a customer-facing Solutions Engineer to serve as a technical and domain expert within a sales team for an assigned territory. Reporting to the Senior Manager Solutions Engineering, Okta, this role combines technical expertise and business consulting to develop, position, and demonstrate product-specific solutions during sales cycles while helping achieve quarterly and annual sales goals.

The Solutions Engineer advises customers on the value of Okta’s Identity Platform throughout their digital transformation. The role involves understanding customer challenges, answering technical questions, delivering tailored product demonstrations, and planning proofs of concept for complex use cases. The position also collaborates with sales, customers, partners, product management, and engineering teams, and supports marketing events. The role is based in the US Enterprise West territory, with listed locations in San Francisco, Los Angeles, San Diego, and Seattle, and typically involves 25% travel.

Requirements

• 4 or more years of pre-sales engineering and solution-selling experience.
• Customer-service orientation demonstrated in a customer-facing role, such as pre-sales or professional services; pre-sales experience is preferred.
• Ability to communicate complex technical ideas quickly, including using a whiteboard.
• Experience deploying applications on cloud platforms such as AWS, Azure, GCP, or Vercel.
• Experience with at least one standard network security protocol, such as OAuth, OAuth2, SAML, or LDAP.
• Experience working with REST APIs and SDKs.
• Hands-on experience in at least one of these areas: web development (JavaScript, HTML, or frontend frameworks); backend development (Java, C#, Node.js, or Python); or scripting (Bash, PowerShell, or Perl).
• Understanding of core application security concerns, such as password hashing, SSL/TLS, encryption at rest, XSS, and XSRF.
• Exceptional communication skills and ability to explain complex technical concepts to diverse audiences, including experienced technical professionals and large groups.
• Confident presentation skills, including sharing knowledge and insights with technical professionals and large expert audiences.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution.
• Diagramming experience for user journey flows and complex architecture diagrams.
• Typically 25% travel.
• Bachelor’s degree in Engineering, Computer Science, MIS, or equivalent experience.

Nice To Haves

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of securing privileged accounts, including just-in-time access, session recording, credential vaulting, and secrets management.
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.
• Relevant experience with enterprise applications, security management, systems management, identity management, or policy management solutions, particularly Identity and Privileged Access.

Responsibilities

• Work alongside the sales team as the technical and domain expert in customer-facing sales engagements.
• Understand customer challenges and business issues, and demonstrate products in a way that aligns Okta’s solutions with customer needs.
• Answer product feature and technical questions from customers, partners, and Okta colleagues.
• Plan and deliver proofs of concept for customers with complex use cases, collaborating with Okta engineering teams as needed.
• Provide product management with feedback about enhancements that could address customer needs and add value.
• Share and learn best practices and reusable assets with other Solutions Engineers to improve team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.
• At times, learn and lead as a subject matter expert on product solutions and/or competitive knowledge.
• Help achieve quarterly and annual sales goals for an assigned territory.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending account
• Paid leave, including PTO and parental leave
• Equity, where applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level