Solutions Engineer, Okta (Enterprise West)

Okta • San Francisco, CA

3d • $160,000 - $269,000

About The Position

The Solutions Engineer is a customer-facing technical and domain expert who partners with the sales team throughout customers’ digital transformation and sales cycles. Reporting to the Senior Manager Solutions Engineering, Okta, this functional business consultant develops, positions, and demonstrates product-specific solutions while helping achieve quarterly and annual sales goals for an assigned territory. The role advises customers on the value of Okta’s Identity Platform and translates technical needs into solutions for audiences ranging from developers and product managers to C-level executives.

Solutions Engineers connect with customers virtually and in person through presentations, email, phone, and social media. They use technical acumen and business insight to understand customer challenges, deliver tailored demonstrations, and plan proofs of concept for complex use cases. The position may also involve supporting marketing events, sharing reusable practices and assets, and serving as a subject matter expert on products or competitive topics. Travel is typically 25%.

Requirements

• At least 4 years of presales engineering experience and solution selling.
• Customer-service orientation demonstrated in a customer-facing role, such as presales or professional services; presales experience is preferred.
• Ability to communicate complex technical ideas quickly, including using a whiteboard.
• Experience deploying applications on cloud platforms such as AWS, Azure, GCP, or Vercel.
• Experience with at least one standard network security protocol, such as OAuth, OAuth2, SAML, or LDAP.
• Experience working with REST APIs and SDKs.
• Hands-on experience in one or more of the following: web development (JavaScript, HTML, or frontend frameworks); backend development (Java, C#, Node.js, or Python); or scripting (Bash, PowerShell, or Perl).
• Understanding of core application security concerns, including password hashing, SSL/TLS, encryption at rest, XSS, and XSRF.
• Exceptional communication skills, including the ability to simplify complex technical concepts for diverse audiences and communicate with experienced technical experts in large groups.
• Confident presentation skills and ability to share knowledge and insights with technical professionals and large expert audiences.
• Territory management skills, including pipeline building and working with Sales counterparts.
• Experience diagramming user journey flows and complex architectures.
• Bachelor’s degree in Engineering, Computer Science, MIS, or equivalent experience.
• Ability to travel typically 25%.

Nice To Haves

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of privileged account security challenges and practices, including just-in-time access, session recording, credential vaulting, and secrets management.
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in Identity and Privileged Access.

Responsibilities

• Partner with the sales team as the technical and domain expert on a customer-facing sales team, helping customers understand the value of Okta’s solutions.
• Understand customer challenges and business issues, and provide product demonstrations aligned with customer needs.
• Answer product feature and technical questions from customers, partners, and Okta colleagues.
• Plan and deliver proofs of concept for customers with complex use cases, collaborating with other Okta engineering teams as needed.
• Provide product management with feedback on enhancements that could address customer needs and create additional value.
• Share and learn best practices and reusable assets with other Solutions Engineers to improve team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.
• At times, learn and lead as a team subject matter expert on product solutions and/or competitive knowledge.
• Work with sales counterparts on territory management, pipeline building, and execution excellence to support sales goals.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending account
• Paid leave, including PTO and parental leave
• Equity, where applicable
• Immersive, in-person onboarding

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level