Solutions Engineer

KEV Group

About The Position

As a Solutions Engineer at KEV Group, you will help drive business growth by working with schools and districts to design tailored solutions using KEV Group software. You will serve as a technical expert throughout the sales cycle, helping clients understand how the platform can address their financial management challenges. The role combines technical expertise with customer-facing interactions and connects the sales team with customers. The position also involves representing KEV at events and tradeshows, collaborating with internal teams to incorporate customer feedback into product improvements, and supporting the sales team with product updates and demo solutions. The job description notes that duties are not limited to the listed activities and may include ad hoc projects requested by the VP of Sales.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
  • At least 3 years of experience in sales engineering, pre-sales engineering, or a similar role.
  • Excellent verbal and written communication skills.
  • Exceptional interpersonal skills and strong attention to detail.
  • Ability to work in different time zones.
  • Ability to create big-picture software solutions.

Responsibilities

  • Act as the subject matter expert with prospective clients and key stakeholders during applicable phases of the sales cycle.
  • Deliver engaging product demonstrations to technical and non-technical stakeholders.
  • Work with product management, engineering, and support teams to ensure customer feedback is incorporated into product improvements.
  • Partner with the Account Executive and participate in strategies and work such as territory and account planning.
  • Represent KEV Group as an ambassador at events and tradeshows.
  • Update the sales team on new product features and help create solutions for sales demonstrations.
  • Complete ad hoc projects as requested by the VP of Sales.

Benefits

  • Competitive compensation.
  • Meaningful benefits to support well-being at work and at home.
  • Company-matched retirement savings programs, including RRSP matching in Canada and 401(k) contributions in the U.S.
  • Professional development, including ongoing learning, stretch opportunities, continuing education, KEV Academy, and KEV University online courses.
  • Flexible PTO, with close to 4 weeks of vacation and a company-wide holiday closure.
  • Team-building and recognition activities through Club KEV and the KEVite Awards.
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