Solutions Engineer, Enterprise East (Pre-Sales)

Hightouch • New York City, NY

21h • Remote

About The Position

Hightouch is hiring an Enterprise Solutions Engineer to own the technical sales win in enterprise sales cycles. The role partners with Account Executives to lead the technical sales motion, from discovery and architectural solutioning through tailored demonstrations and technical validation. The Solutions Engineer owns relationships with technical champions, helps develop account strategy, and guides customers through complex, multi-stakeholder buying committees and competitive sales cycles.

The role involves becoming a product expert and trusted advisor to enterprise buyers working at the intersection of marketing, data, cloud data warehouses, and agentic AI. The successful candidate will help customers adopt data activation, decisioning, and AI workflows, while partnering with Product and Engineering on go-to-market strategy for emerging AI and agentic products. The position offers autonomy to shape a territory and contribute to a growing Solutions Engineering team.

Requirements

• At least 5 years of progressive enterprise pre-sales or Solutions Engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Ability to lead technical discovery, architectural whiteboarding, and solution design with technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems, including cloud data warehouses, data modeling, data engineering, integrations, and APIs; ability to confidently discuss customer data architecture without being a hands-on practitioner.
• Proven ability to build technical champions and influence buying committees across engineering, marketing, and executive levels.
• Experience in competitive enterprise sales motions.
• Intellectual curiosity, ambition, humility, and willingness to keep improving and be candid about knowledge gaps.
• Team-first orientation, including elevating colleagues, working within shared frameworks and processes, and measuring success beyond individual quota.
• Travel for customer and team engagements is required.

Nice To Haves

• Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks.
• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use-case level.
• Experience collaborating with data engineering, data science, or analytics teams as a customer or in a prior role.
• Experience at a high-growth B2B SaaS company scaling through a significant inflection point.

Responsibilities

• Lead technical discovery to understand customers’ data architectures, marketing workflows, and business objectives, translating them into requirements and solution designs.
• Design and deliver tailored product demonstrations and architectural solutions for Hightouch Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
• Run proof-of-concept engagements end-to-end, including scoping, design, execution, and validation.
• Build technical relationships with data engineers, architects, and marketing technologists, serving as a trusted advisor.
• Navigate complex buying committees and engage technical teams, marketing leaders, and C-suite executives.
• Advise enterprise customers adopting AI workflows, data activation, and agent-based decisioning capabilities.
• Partner with Product and Engineering to shape go-to-market strategy for emerging AI and agentic products.
• Use modern AI tooling to improve speed, creativity, and customer impact across Solutions Engineering workflows.
• Partner with Account Executives to drive technical sales motions, co-develop account strategy, and support competitive enterprise sales cycles.

Benefits

• Meaningful equity compensation
• Competitive total rewards package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed