Solutions Engineer

Micas Networks • San Jose, CA

1d

About The Position

Micas Networks is seeking a Solutions Engineer and networking subject matter expert to define customer network and network operating system requirements. The role works with customers to win new designs, address challenges, and remove technical barriers, with a focus on open-networking-based switching solutions and their supporting operating systems. The successful candidate is self-starting and has a strong results-oriented track record.

The Solutions Engineer partners with account managers and the sales team to understand customer needs, present Micas solutions, design and propose network architectures, and help validate customer deployments. The role also provides customer design guidance, shares feedback with Product Management and Engineering, represents Micas at industry events, monitors competing solutions, and creates technical content such as white papers and blogs.

Requirements

• At least 4 years of experience in a technical role with customer-facing and ecosystem experience.
• Bachelor of Science in Computer Science, Computer Engineering, or a related technical degree.
• At least 5 years of Layer 2/Layer 3 networking design, testing, or implementation experience focused on Data Center, Enterprise/Campus, and Wi-Fi solutions.
• Demonstrated work experience as a Network Engineer, Network Test Engineer, Sales/Presales Engineer, Solutions Engineer, or Network Consulting Engineer.
• Strong communication skills.
• Ability to write white papers and technology blogs.
• Ability to understand and communicate customer needs.
• Ability to collaborate, self-motivate, manage competing priorities, and work in a fast-paced environment.
• Creativity and interest in joining an adventure.

Nice To Haves

• Network industry certification, such as CCNA, CCNP, or CCIE.
• Expert knowledge of Ethernet, RSTP/MSTP, VLANs, IP routing, TCP/IP, OSPF, BGP, eBGP, VXLAN, multicast, spanning tree, and QoS.
• Good understanding of the open networking technology landscape.
• Knowledge of competitive products, solutions, and services.

Responsibilities

• Partner with Micas Account Managers to understand customer needs and pain points.
• Conduct whiteboard network architecture reviews and present Micas network solutions.
• Architect, design, and propose Micas network solutions to new and existing customers.
• Perform hands-on configuration and testing to validate customer proof-of-concept setups and network deployments using Micas products and features.
• Develop design guidelines and recommend improvements for customers using Micas products.
• Partner with the Sales Team to respond to RFPs and RFQs.
• Provide feedback to Product Management and Engineering.
• Represent Micas at networking industry events and conferences.
• Keep up to date on competitive solutions, products, and services.
• Author white papers and blog posts about Micas technology and products.

What This Job Offers

• Job Type: Full-time